Vision Redbridge Culture and Leisure

In regards to VISION SWIMMING service: My wife accidentally missed a payment by a week as we were away (after years of our two kids attending classes) and we're booted out of the class and told there are no other classes available. No final warning email or polite reminder, just a 'computer says no' from the staff at Fullwell Cross swimming pool and both kids moved back on the waiting list. Some of the staff are really helpful, but others are just downright rude and should not be allowed to deal with members of the public. Was about to move my gym membership over from Repton Park to the Fulwell gym as it's easier to get to, dodged a bullet there! Glad I didn't!
Oct 30th, 2022

Sep 30th, 2022

New to area! The woman in reception with short blonde hair tattoos I find very rude! Attitude at her age I ask for manager as I had a issue with booking online the manger looked like he was only 20 lol no help at all when mentioned about his staff he laughed and said she was just telling you wow! I was on phone explaining to my husband the same woman then said to me well what do u expect I was having a private conversation. Also witnessed a Asian woman asking a question then left and the same woman replied to her other work colleague she cant understand English whats the point Disrespecting woman ! Wot kind of manger do u have also train your staff with good customer service at least Sad
Aug 17th, 2022

Instead of promoting inappropriate stuff in the libraries in front of young children they should rather promote the love of reading and learning new skills. Provide the children with opportunities/clubs which can help them excel in maths, science, computing, languages, sports and arts. Support the schools that are doing well, both comprehensive and grammar. Also, train the staff to treat the customers with respect.
Jul 28th, 2022

Thank You for every information and for the effort to make peoples life easier in such hard times. Thank You Ibrahim for deliver clear information. For sure I will follow and try some of the tips.
Mar 28th, 2022