Santander

Santander

Hours

Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
9:30 AM - 9:30 AM

Chamber Rating

3.1 - (34 reviews)
11
7
2
1
13
Read Our 34 Reviews

Chamber Rating

3.1 - (34 reviews)
11
7
2
1
13
  • Anthony Jennings

    Teller clerk wasn't aware of all the different current accounts available.
    Oct 2nd, 2022

  • Lorna Gowers

    I spoke to Satnder Sagoo today.She was very helpful and explained everything I needed to know and more. She was very careful to confirm my understanding of the options available to me. I was very grateful for her patience. I would recommend this branch of Santander.
    Apr 13th, 2023

  • SW AG

    One of the worst customer service experience...
    Feb 17th, 2023

  • S S

    I'd give zero stars. The Ilford branch is terrible, full of incompetent, rude staff, no idea how to talk to people and treat customers extremely badly. The staff make so many mistakes, closed my account by mistake which I had to spend weeks sorting out, do not know how to do basic things that they should know how to do, refuse to stamp statements that are required as proof delaying me. Made to wait more than half an hour on 16/11/22 around 3pm in the Ilford branch, to get the statements stamped, then there was an Asian girl ghat came back out after 45 minutes to say they can't do it! Atrocious customer service. Then she started gossiping and talking about me to another Asian boy staff there. Unprofessional, uneducated staff that do not deserve jobs. They lack basic common sense, common courtesy and manners. They argue with customers. Without customers the staff and managers won't have jobs. The manager is just as bad and defends his staff's awful, unacceptable conduct which is likely why he hired such deplorable staff in the first place and because he is like that, he refuses to address the misconduct that would otherwise would lead to disciplinary. How he's the manager there is shocking. I highly recommend others NOT to bank with Santander, go and bank with banks that respect, value customers and are professional. I will be moving my money to another bank and reporting them to the CEO and head office.
    Nov 12th, 2022

  • colin campbell

    It's a bank. Staff are helpful.
    Oct 25th, 2022

Read Our 34 Reviews

About
Santander

Santander is located at 144-146 High Rd in Clementswood, England IG1 1LL. Santander can be contacted via phone at (800) 085-1491 for pricing, hours and directions.

Contact Info

  •   (800) 085-1491

Questions & Answers

Q What is the phone number for Santander?

A The phone number for Santander is: (800) 085-1491.


Q Where is Santander located?

A Santander is located at 144-146 High Rd, Clementswood, eng IG1 1LL


Q What is the internet address for Santander?

A The website (URL) for Santander is: https://www.santander.co.uk/


Q What days are Santander open?

A Santander is open:
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:30 AM - 4:30 PM
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 9:30 AM - 9:30 AM


Q How is Santander rated?

A Santander has a 3.1 Star Rating from 34 reviewers.

Hours

Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
9:30 AM - 9:30 AM

Ratings and Reviews
Santander

Overall Rating

Overall Rating
( 34 Reviews )
11
7
2
1
13
Write a Review

Lorna Gowers on Google

image I spoke to Satnder Sagoo today.She was very helpful and explained everything I needed to know and more. She was very careful to confirm my understanding of the options available to me. I was very grateful for her patience. I would recommend this branch of Santander.


SW AG on Google

image One of the worst customer service experience...


S S on Google

image I'd give zero stars. The Ilford branch is terrible, full of incompetent, rude staff, no idea how to talk to people and treat customers extremely badly. The staff make so many mistakes, closed my account by mistake which I had to spend weeks sorting out, do not know how to do basic things that they should know how to do, refuse to stamp statements that are required as proof delaying me. Made to wait more than half an hour on 16/11/22 around 3pm in the Ilford branch, to get the statements stamped, then there was an Asian girl ghat came back out after 45 minutes to say they can't do it! Atrocious customer service. Then she started gossiping and talking about me to another Asian boy staff there. Unprofessional, uneducated staff that do not deserve jobs. They lack basic common sense, common courtesy and manners. They argue with customers. Without customers the staff and managers won't have jobs. The manager is just as bad and defends his staff's awful, unacceptable conduct which is likely why he hired such deplorable staff in the first place and because he is like that, he refuses to address the misconduct that would otherwise would lead to disciplinary. How he's the manager there is shocking. I highly recommend others NOT to bank with Santander, go and bank with banks that respect, value customers and are professional. I will be moving my money to another bank and reporting them to the CEO and head office.


colin campbell on Google

image It's a bank. Staff are helpful.


Anthony Jennings on Google

image Teller clerk wasn't aware of all the different current accounts available.


Load More Reviews

Overall Rating

Overall Rating
( 34 Reviews )
11
7
2
1
13

Write a Review

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