Redbridge Radio Cars

No one answered phone for booking!!!
Apr 20th, 2023

Awful experience with redbridge radio cars! I waited more than 1hour for a taxi from the airport, they had clearly forgotten about my booking. When I called despite my email confirmation, they could not find my booking reference. When they finally sent a car, they asked me to pay more to use the motorway route instead of apologising for their mistake. Unfortunately there doesn't seem to be any authority controlling and checking their services. I will not be using them again, despite living in this area.
Apr 7th, 2023

Driver arrived nearly 30 minutes after we came out in arrivals in a total frenzied rush. Had to request him to help with the luggage trolley as I was helping my elderly mother. Eventually got to the car literally having to keep up running behind the driver who took off without any information of where he was going and then spent 10 mins jabbing lift buttons and the car was dingy, old and smelly reeking of horrible cigarette smoke. I could have got a super sleek and comfy taxi for same or lesser had I known the quality of the drivers and cars had fallen so badly. Hopefully a one off incident but has put me off using them again.
Apr 6th, 2023

Booked a car this morning at approximately seven am. Driver was late. Called the company and was spoken to with utter contempt by a guy. Missed my appointment. Now I dont know when I will get another appointment. DO NOT USE THIS COMPANY. Refusing to give me my money back 29.50p to be precise. Going to complain to TFL. Avoid at all costs. They just want your money. Money grabbers.
Mar 31st, 2023

Mar 30th, 2023