Clay Cross Family Dental Centre
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69 Holmgate Rd
Clay Cross/North Wingfield, eng S45 9PG - (124) 686-3185
Hours
Chamber Rating
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Sophie Rogerson
Waited 4 months for a wisdom tooth referral, only to find when I chased that it hadnt been done. Each time I visit Im told Ill get a scale and polish next time; not sure what exactly Im paying for therefore?!!
Mar 1st, 2023 -
Helen Kind
Ended up here as couldn't get an appointment anywhere. This was August 2022 and made an appointment for Nov 4th as this was the earliest private appointment. NHS is Aug 2024 for registration. You have to pay a 25 deposit for your appointment, which I was told was to cover is you missed your appointment. Anyway, goes to my appointment, told what I need and to make a new appointment. So on 4th Nov, the next available private appointment was 8th March!! So paid for my check up and let the deposit ride for the next appointment in 4 months times. So today, my sister tells me another dentist have some immediate NHS slots available. Rings up and gets booked in. Called Clay Cross Family to do the right thing and cancel my appointments and when I asked about how my deposit is refunded, I was told, oh it's non refundable at all. I, at no point was made aware of this. It's not as if the appointment is in a few hours...its for March 8th 2023!!! Considering the wait times this appointment is going to get filled, it's just a money making scheme. I was going to keep my NHS appointment for Aug 2024 as they are a lot closer but cancelled that now as well. It's 25, it's hardly anything for them but a lot of money for me and feel that this policy should be made a lot clearer when paying. Wished I'd not bothered telling them now and I'd have had my 25 worth of their time!
Nov 18th, 2022 -
V
They said I verbally okay-ed a very visible silver filling. I actually said "as long as you can't see it".
Oct 29th, 2022 -
Emily Hardy
Appointment for my daughter was at 9 am. First appointment of the day. After 20 minutes found out the dentists was not even at the surgery yet. 4 patients in the waiting room, all of their dentists had not turned up on time. First paragon was called in at 25 past 9 and the original appointment was 9 am. Honestly ridiculous.
Oct 19th, 2022 -
Craig Nash
Went here from an NHS referral for a wisdom tooth to be pulled as I have/had been in agony with it. Appointment was at 10am. Told to be there 10 minutes early. Went into my appointment at 10:26am..... sat in the chair for literally 2 minutes, before being told they wouldnt be able to pull the tooth, then said, "we can do it privately, it wont be as expensive as private though". So if you can do it privately, why cant you do it on the NHS? Then to really add salt to the wound. I was charged 23.80 for the pleasure. 23.80 for 2 minutes work? Doubt Ronaldo is on that wage. Despicable service avoid at all costs if you are not on their books. Still furious. Still in pain.
Aug 5th, 2022
Contact Info
- (124) 686-3185
Questions & Answers
Q What is the phone number for Clay Cross Family Dental Centre?
A The phone number for Clay Cross Family Dental Centre is: (124) 686-3185.
Q Where is Clay Cross Family Dental Centre located?
A Clay Cross Family Dental Centre is located at 69 Holmgate Rd, Clay Cross/North Wingfield, eng S45 9PG
Q What is the internet address for Clay Cross Family Dental Centre?
A The website (URL) for Clay Cross Family Dental Centre is: http://www.nhs.uk/Services/dentists/Overview/DefaultView.aspx?id=23329
Q What days are Clay Cross Family Dental Centre open?
A Clay Cross Family Dental Centre is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 1:00 PM
Tuesday: 9:00 AM - 1:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Clay Cross Family Dental Centre rated?
A Clay Cross Family Dental Centre has a 3.9 Star Rating from 35 reviewers.
Hours
Ratings and Reviews
Clay Cross Family Dental Centre
Overall Rating
Overall Rating
( 35 Reviews )Sophie Rogerson on Google
Waited 4 months for a wisdom tooth referral, only to find when I chased that it hadnt been done.
Each time I visit Im told Ill get a scale and polish next time; not sure what exactly Im paying for therefore?!!
Helen Kind on Google
Ended up here as couldn't get an appointment anywhere. This was August 2022 and made an appointment for Nov 4th as this was the earliest private appointment. NHS is Aug 2024 for registration. You have to pay a 25 deposit for your appointment, which I was told was to cover is you missed your appointment. Anyway, goes to my appointment, told what I need and to make a new appointment. So on 4th Nov, the next available private appointment was 8th March!! So paid for my check up and let the deposit ride for the next appointment in 4 months times. So today, my sister tells me another dentist have some immediate NHS slots available. Rings up and gets booked in. Called Clay Cross Family to do the right thing and cancel my appointments and when I asked about how my deposit is refunded, I was told, oh it's non refundable at all. I, at no point was made aware of this. It's not as if the appointment is in a few hours...its for March 8th 2023!!! Considering the wait times this appointment is going to get filled, it's just a money making scheme. I was going to keep my NHS appointment for Aug 2024 as they are a lot closer but cancelled that now as well. It's 25, it's hardly anything for them but a lot of money for me and feel that this policy should be made a lot clearer when paying. Wished I'd not bothered telling them now and I'd have had my 25 worth of their time!
V on Google
They said I verbally okay-ed a very visible silver filling. I actually said "as long as you can't see it".
Emily Hardy on Google
Appointment for my daughter was at 9 am. First appointment of the day. After 20 minutes found out the dentists was not even at the surgery yet. 4 patients in the waiting room, all of their dentists had not turned up on time. First paragon was called in at 25 past 9 and the original appointment was 9 am. Honestly ridiculous.
Craig Nash on Google
Went here from an NHS referral for a wisdom tooth to be pulled as I have/had been in agony with it. Appointment was at 10am. Told to be there 10 minutes early. Went into my appointment at 10:26am..... sat in the chair for literally 2 minutes, before being told they wouldnt be able to pull the tooth, then said, "we can do it privately, it wont be as expensive as private though".
So if you can do it privately, why cant you do it on the NHS?
Then to really add salt to the wound. I was charged 23.80 for the pleasure. 23.80 for 2 minutes work? Doubt Ronaldo is on that wage.
Despicable service avoid at all costs if you are not on their books. Still furious. Still in pain.