Boots Opticians

Such a waste of time! No sense of organization or customer service. I dont normally complain but when my appointments get missed up 2 times in a row, its too much! Such a disorganized place I go one time they couldnt find my contact lenses and I had to reschedule. Second time I call, I apologize I am going to be late 10 min the lady on phone tell me its alright you can still come and do your appointment, I go and they tell me sorry the optician is going on lunch break you will have to reschedule, seriously this info couldnt have been communicated over the phone?! You need to sort out your internal communication, be organized and have some respect for others timings!!
Nov 29th, 2022

I am 89 just out of hospital I sent a friend to collect my prescription reading glasses log distance glasses and sun glass .He was only given my long distance .I spent about an hour trying to call They didn't pick up and twice they hung up.I am going on holiday and I need them I will try again today I am disabled and house bound
Apr 20th, 2023

Synthia, Elena and Sukaina were all fantastic and very helpful, professional, knowledgeable and friendly. I had my vision tested after many years and ordered new prescription glasses. The expected turnaround was 7-10 days. I got both pairs (different prescriptions) in three! My new glasses were fitted beautifully and I highly recommend Boots Opticians in Clapham. Will definitely go back there next time.
Mar 22nd, 2023

Nina was fantastic! Really knows her stuff... Friendly, polite & extremely helpful. The systems were down & she still made everything we needed happen. Thank you again. Tom & Anthony
Jan 26th, 2023

Awful experience, I was made to wear a mask, the gentlemen then proceeded to put antibacterial on every 2 minutes which made me feel ill, poked me in the eye as he was trying to stand far back. Made me so anxious that I literally ran out as fast as I could. Ended up paying for another test at Specsavers in Clapham Junction which were amazing! Definitely worth the little bit of a walk for a far more pleasant experience.
Jan 17th, 2023