Rowlands Pharmacy St John'S Road

They NEVER answer their phone!!! Never known a chemist like it. No text to say ones prescription is ready.over a hundred phone calls and not one answer! Seen them chatting and laughing whilst their phone has been ringing (when stood in a queue) I can not wait to change chemist..I find this to stressful to stay with then as it happens EVERY week. Am now without my important medication for 5 days all because they wouldnt answer their phone yesterday! On one occasion I was given another patents meds. Absolutely appalling chemist!
Apr 5th, 2023

Just been to Rowlands pharmacy st johns road clacton ,picked up some first defence went to the counter three ladies messing about the back they all saw me not one acknowledge me wait for five minutes left the money on the counter and walk out ,we changed this pharmacy for another for our prescriptions because of the service will not be using again. One month +later still waiting for reply I have phoned the phone number below waited 3-4 minutes an answer machine said they would phone me back ,still waiting for that phone call seems to me keeping the customer waiting seems to run throughout the company.
Mar 27th, 2023

Mar 8th, 2023

The staff are helpful, even when they are busy, get my text message about prescription being ready, very happy with service. I have noticed that some of the customers are extremely rude, and i have heard them swearing and shouting at the staff, they have remained professional and continued with their work. Well done ladies.
Feb 5th, 2023

What a shambles!! Staff sauntering around like headless chickens!! Phone ringing with notifications whats so ever.I am owing a prescription ,that never seems to come in & they wont let me go to another pharmacy with it!!
Jan 6th, 2023