Johnsons The Cleaners

Took curtains in to be cleaned, these curtains were very expensive. The curtains were to be dry/steam cleaned. On collecting the curtains, i discovered not only were they not clean, they were ripped and had shrunk 12" in length. The lining has come away from the curtain, as has the decorative trim that runs down the curtain drop. On contacting the cleaners, i was told damage is not covered as a waiver is signed when dropping off the items. I am very disappointed in the service i received, and paid 80 for them to boil wash my curtains leaving them creased, damaged and dirty.
Apr 9th, 2023

Very friendly helpful service.pressed my jacket while i waited Many thanks
Jul 1st, 2022

I sent in a Flokati and a sheep skin rug. It's been over two months and I still don't have them back. I called customer services and it took them ages to respond. Eventually after about 10 weeks they told me they couldn't find the rugs. They were gone. No other explanation. Then after a lot of back and forth and me calling all the time I got a claim form. It's now 7 days later and I'm still waiting for this to be settled. I will NEVER use them again. The customer services promise to call back and never do. I'll be surprised if I even get refunded for the rugs. How disappointing! Service: General carpet cleaning
Dec 29th, 2021

Outstanding photo and gift products. Knowledgeable and helpful staff. Always willing to try and go above and beyond and ensure that the quality is as good as it can be. Brilliant alterations to a pair of dungarees.
Jun 13th, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Feb 21st, 2021