Winner Garage

On the face of it they have great customer service..then you scratch the surface... they have no idea how their own software works, think that because you've connected to a home WiFi connection that the lte stops working (nonsense), they read from scripts rather than trying to address actual concerns , won't take any responsibility if you didn't buy from their specific franchise and won't comment on "corporate" process? All a cop out really, still have no idea why I can only get 40kwh maximum into a 58 kwh battery (enyaq iv60). Oh and they didn't clean the car ( which was on the job sheet) Edited for reply: What more do I need to say? Completely ignored my reasons for bringing the car in and again trying to use the supplying retailer as a Scape goat for lack of ability in answering my queries. You're supposed to represent Skoda as a brand.
Apr 24th, 2023

Excellent service would go back again
Apr 1st, 2023

Very helpful parts department. I bought a brake light switch for my fabia which I was fitting myself. I was kindly directed by the lady working at Skoda how to fit the part correctly for my vehicle. Many thanks!
Mar 9th, 2023

Feb 28th, 2023

I honestly can't fault the customer service I received. There was no hard selling so I didn't feel pressured or uneasy. Alex B was very informative and patient. When I voiced some of my concerns he reassured me that the car would undergo an MOT and service, and they would make sure the car is in top condition before I drove it away. It was such a smooth and easy purchase; I've never experienced such service, and I would highly recommend this retailer to friends and family.
Feb 15th, 2023