Urgent Care Centre - The Lister Hospital

The best urgent care clinic in London. Special thanks to Dr. Claire. She is very knowledgeable person. I cannot forget nurse Carla and receptionist Ruqiya. They all the best ever.
Nov 8th, 2022

During my post-op appointment with Mr. Khazali, my entire experience from beginning to end was demeaning and left me with many unanswered questions. Post-op, the doctor was not available to address any of my concerns so on the advice of his team, over the course of the next six weeks, I made repeated visits to Lister's Urgent Care Centre, as his team advised they were not competent to support me. The final straw was during my six weeks post-op consultation, where his demeanour was very superior, sarcastic and extremely incompassionate. He did not address my questions that I had furnished him prior to our meeting and spent the vast majority of our short consultation dictating notes into his phone. Knowing that I was in pain for the entire six weeks, I was left flabbergasted that there was only a cursory physical exam. I left this meeting shaken, distraught and in tears and went directly to urgent care downstairs for further support, answers, and examinations since the doctor was unwilling to discuss my case any further and he had summarily dismissed me. I had to visit the Lister Urgent Care Centre three times post-op since I wasn't able to be seen by Mr. Khazali, they were a blessing and godsent every single time! I was greeted each time by the most genuinely kind and sweetest receptionist, Ruqiya! The nurses were all very professional and jovial. The doctors had such calming demeanours about them and provided me with thorough examinations and scans. The whole team was absolutely EXCEPTIONAL- they just have so much compassion and understanding for their patients. I was never hurried but listened to. The whole staff went above and beyond to make sure I was in the best hands and had the proper examinations before leaving. On two different occasions, the doctors called to follow up, which was more than I got from my own surgeon. Without a doubt the best urgent care experience I have encountered each and every time. You will certainly get top notch service for your money!
Aug 22nd, 2022

Dr. Bakare and team were a godsend on my vacation. After taking a month off work to travel around Europe for the first time in over a decade, I started experiencing significant knee pain from overuse. I wasn't sure whether to even just cancel my vacation. For a US citizen, the cost for an evaluation was very reasonable (100 GBP), and Dr. Bakare was extremely through, conscientious, kind, and helpful. We just don't receive this kind of health care in the US, unless you are super-rich and can afford to subscribe to a concierge doctor.
Jun 3rd, 2022

Dr. Bakare was courteous and extremely helpful. He went out of his way to make sure I was taken care of in a difficult and hard-to-navigate situation. Would absolutely recommend coming here for high quality care. Nurses were also nice and very upfront with costs. They sent me my medical records as well. Very helpful.
Apr 5th, 2022

Oct 13th, 2021