Marylebone Assessment Centre

Phoned them to enquire about my phone assessment, and the man that answered the call was so obnoxious, I understand services are a bit stretched during this time, but still a bit of curtesy goes a long way.
Aug 12th, 2020

Feb 18th, 2020

Be aware of them ask for recording assessment they are bunch of Liars and my advice to you ask your GP for Health report because they won't check your record. Take someone with you and don't be shy act like you are having the worst day. And don't do any movements that will cause you are a pain worse because if you do the movements, they will write you are functioning normally. Be clear when they ask you for movements. Say it in a loud voice so it can be recorded that you can't do this movement because you will have pain.
Jan 11th, 2020

I had an appointment here this week. When I arrived inside the place I noticed it was not busy at all as there was only a few people waiting to be seen. The atmosphere was quiet, calm and relaxed. It was also very warm in terms of the heat. I was asked to fill out a form, handed it back and then waited to be seen. The receptionist was polite and professional. I was seen by one of the nurses whom was very polite, professional and understanding. Afterwards, I looked to where the toilets were and then security directed me to them which was on the ground floor. In terms of the waiting time I did not wait that long, which was good. I did ask the nurse if travel fare can be reimbursed but decided not to ask the receptionist as I was too anxious and embarrassed to ask again due to my anxiety.
Sep 13th, 2021

I've been interviewed twice here for my ESA assessment and both times I've been very impressed with both the reception staff and the young women who interviewed me. Despite being extremely busy, the people on reception were efficient and friendly, and both my interviewers were kind and well educated. How different it was from my first Atos 'interview' in Neasden in 2011 in which a young guy who, although friendly, just asked me a bunch of loaded questions about what I could physically do and the minutiae of my day and then took no notice of what I said about my experience of having depression and anxiety. These women fully listened to and understood me and felt like they were on my side much more. I still had to endure the laborious questions but at least I felt I'd been really heard. I filled in my travel expenses form before the interview and handed it to reception and they didn't even want my ticket as proof. I got my refund within a couple of weeks.
Feb 10th, 2020