Barclays Bank

The service I received in branch this morning was appalling the counter service is closed due to a technical fault and only one self service machine working the queue was crazy I asked a member of staff ( one I havent seen before ) why they were open as they cant seem to provide a service and her response was we are here to help , strange that as she walked out the back and left her colleague to manage the 15 people getting upset standing in the queue the poor gentleman in front of me was left to wait unsteady on his feet for over 25 mins I walked out as the queue was not moving will not be returning to the branch
Apr 4th, 2023

one of the staff was extremely rude I will post the name and complain to Barclays next time I go back then again. My bank card wasn't working on the machine so I approach the cashier she clearly seems doesn't want to work there and rudely said I should used the machine, I told her my bank card not working and the new card hasn't arrived and then she started to mumbling arrogantly. I had a few words with her asking her why is she there if you are so unhappy with your job then she just proceed to ignore me.
Mar 3rd, 2023

Totally disgrace no elp with my 83 Yr old dad keep well away closing my account with them
Feb 24th, 2023

Went in to cancel appointments for both me and husband in plenty of time wrote it all down but still received messages reminding us of the appointments plus was told we had to open a barclays app before the appointment which we tried to do several times but it kept cutting out before we could finish result? We cx appointment and we took our monies elsewhere staff helpful though (south wood branch)
Feb 18th, 2023

Very limited opening hours, always understaffed. Any staff actually there always looks overwhelmed or clueless.
Feb 18th, 2023