Donnelly & Elliott Ltd

Website is easy to use
Sep 11th, 2022

Used to use this company all the time until I got fed up with the poor service. As they had acted on my behalf in relation to a matter that needed reviewing thought I would give them another try. Should not have bothered, after talking to 2 people who hung up on me, didn't bother to call back, then spoke to solicitors secretary, who could not be bothered to take down properly what I had stated. Then spoke to the solicitor who phoned me back quoting wrong information, who really could not be arsed to provide a service. They store a document which he had no interest in getting, wanted me to source my one as it would be easier for him. Thank heaven its my job in life to make his life easier. Of to another solicitors firm
May 30th, 2022

(Translated by Google) Professionally efficient (Original) Professionaly efficient
Jan 20th, 2022

Great solicitors always spot on
Dec 19th, 2021

Shockingly bad customer focus. A simple request asking them to help me obtain certified copies of legal documents met with a straightforward "that's not something we normally do". Not at all helpful, frankly rude - and that's without even asking my urgency and what I was prepared to pay! I have since spoken to more solicitors in Gosport - who are ALL more polite, more helpful and accommodating.
Dec 6th, 2021