West27 Plumbing

Services: Plumbing leak detection, Sump pump repair, Water heater installation, Toilet installation, Toilet repair, Water tank installation, Water heater repair, Shower installation, Garbage disposal installation, Shower repair, Plumbing pipe repair, Sump pump installation, Faucet repair, Faucet installation, Drain cleaning, Garbage disposal repair, Sewer cleaning, Outdoor plumbing system repair, Water tank repair, Plumbing leak repair Positive: Punctuality
Mar 31st, 2023

Positive: Professionalism, Punctuality, Quality, Value
Mar 20th, 2023

Quick and very professional service.
Mar 5th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness Service: Water heater installation
Feb 21st, 2023

Gianni appears to be a good plumber in terms of workmanship but he was not honest with us on costs. We paid, as agreed, his hourly rates + parking + parts. However, when he charged us, he inflated the costs for parts massively. For example, he charged us 245 for a Grundfos UPS3 15-50/65 boiler pump. The absolute maximum this will cost you, either local shop or online, is 145 and that includes VAT (and if you have a trade discount, obviously it would cost much less) When we challenged Gianni on this, he could not provide details of where he purchased the part from. Instead, he just said he charges "20% in top for all parts" which is not something that was mentioned upfront and the maths still does not add up. We're disappointed. If he wanted more money, he could have just raised his hourly rate and we would at least not have felt cheated. Apart from this, he was polite, punctual and did a good job.
Feb 14th, 2023