Co-op Food - Chiswick - Station Parade

Another co-op, another unpleasant experience. I visited here this morning to buy a small carton of skinny latte, mango and lottery. Had to wait for ages until someone came over to serve me as still there's no-one behind the till. Upon opening my coffee and drinking some I found it tasted of cheese and has subsequently made me sick. I went back into the store and when I asked them he said oh that's how it normally smells and proceeded to inform me there's no possible way it could have been as they put it straight into the chiller. I'm not doubting that they have stored it correctly but nevertheless it was off. After speaking to the manager I did get a refund (even though I wasn't in to get a refund, more that I was concerned about these coffees), but not offered an apology either for the coffee or the attitude of the staff. Shame really but I doubt I'll come back
Feb 23rd, 2023

Always excellent service
Feb 14th, 2023

Hire some security!!!! Too many blatant shop lifters and you do nothing Hire security!
Jan 22nd, 2023

Local lad everytime i walk in never a single person behind the counter. The amount of times I have had to run around to find someone is countless. Im just trying to buy something from my local. I must have actually wasted a couple hours of my time total doing this as I am there frequently. Please stick a member of staff behind the counter all the time its ridiculous to be that understaffed when you charge so much in here for your products.
Nov 3rd, 2022

Nov 2nd, 2022