The Noel Arms Hotel

Apr 21st, 2023

Apr 18th, 2023

Apr 16th, 2023

Apr 14th, 2023

This was a last minute stay on Easter Saturday. Our room was in the annexe and clean and comfortable. We struggled to get in to annexe at 11pm as someone has dropped the latch on the yale lock to the hallway. Thankfully bar person came through and let us in. I was then woken at 1am by another couple trying to get into the entrance (Our room 26 right by entrance).. Please spend some money on keys so guests can let themselves in. Note a problem with hot tap, that comes on suddenly, so needs some attention. Staff were very attentive at breakfast, but let down by poor quality ingredients. The muesli was made of fine porridge oats mixed with very dry fruits. The toast was the cheapest sliced bread. We paid a premium for Easter weekend at 159 and disappointed. To top our stay off when we checked out a 10% discretionary charge added to our room for staff. The reception lady did say this was discretionary but we didnt feel able to refuse. I don't think we'll return.
Apr 6th, 2023