Tower Hill Garage (Kia dealer)

AWFUL Awful service from the garage today. I bought a used Kia with three years factory warranty left on it. Booked it in here due to a problem with the automatic gearbox. The person that met us was at pains to stress that it may be a chargeable job despite being under warranty, wanted 160 just o look at the car. Couldn't explain if the part that he suspected may be the problem was under warranty or not. He basically intimated that they encourage customers to take cars back to the supplying dealer (who is in Scotland) I run a Bike dealership, we take ownership of problems like this. That's how you build a reputation, not by being obstructive and really really unhelpful I would avoid these people like the plague
Apr 15th, 2023

Mar 30th, 2023

Very helpful and friendly staff. A courtesy car is provided when my car is serviced there. Parking is easy. Gilbert in Service is particularly good and work is carried out quickly and efficiently with all the documentation provided without needing to ask. 5*
Feb 28th, 2023

Feb 28th, 2023

Guys are great. Kept me informed and ordered parts just waiting for them to arrive.
Feb 11th, 2023