The Water Softener Company

I cannot rate Chris highly enough. He went above and beyond to diagnosis a fault (initially thought to be related to the water softener) and support me in establishing who I could use to resolve it. He was professional, understanding and responsive. This is the first experience with this business and it wont be the last as will happily move my normal water softener support needs to them. THANK YOU!
Mar 20th, 2023

Generally unsatisfactory service. I was given the hard sell on a new softener, and when I tried to find out more details, which went unread and unanswered. Poor level of customer service over the phone. Local alternatives have since offered a much high quality of service. UPDATE: The response from this company is laughable. When given a poor review, they have the time and resources to look up the customer details and then fabricate a defensive response. If that effort was put into acknowledging their shortcomings and committing to improve there service im sure they would have fewer poor reviews.
Mar 18th, 2023

I am so grateful to Chris and Rachael for their support with my water softener. Chris survey was very helpful, informative and professional. I can fully recommend this Company.
Feb 25th, 2023

Nov 17th, 2022

Really local to us. They stock the salt we want and at a good price. They were kind enough to load the salt into the car boot for me. We will always use them for our salt supplies now we have found them
May 13th, 2022