Hathaway Dental Practice

I've been trying to reschedule my cancelled appointment since pandemic 2020. I tried contacting them by emailing and calling but it seems to be unreachable. Seeing that they're good at responding to reviews on here, I wonder if they would pay attention to my post so I can finally get a call back. After leaving this review, I finally got a call back after 3 years since my last check up. :-)
Jan 30th, 2023

As far as NHS dentists at the moment, these guys are the best. Been with them a few years and cant really say anything negative. Receptionists are always professional when being dealt with on the phone and are always helpful to the maximum they can be. Have had a lot of very serious tooth trouble lately and Hathaway have managed to fit me in every time with George and Rhiannon. Both very friendly and approachable, always checking in during each procedure to make sure Im comfortable even though theyre on a time limit. Sophie is my usual dentist and she is also a pleasure to be treated by. Im keeping everything crossed that this dentist doesnt go private and kick all of its NHS patients off the books like other dentists have. Being registered with Hathaway, I actually want to go to the Dentist rather than put it off because I know exactly what Im going to get.
Jan 6th, 2023

Went to make an appointment only to be told I was no longer on their list. It seems that because they say I didn't respond to an email in July 2021offering online bookings, I was removed. I did respond and went online only to get a message that there were no appointments available. This email did not say that failure to contact the clinic would mean removal from their list. Absolutely furious and disgusted!
Nov 23rd, 2022

They took us off their patients list without informing us they were going to do so.
Nov 12th, 2022

My dentist moved to Bristol and since then the service is rubbish. I have a cavity and went for two visits. They told me that they couldn't see a problem and now it looks like I'm going to loose my tooth. I made videos though and I will sue them if I loose my tooth
Oct 19th, 2022