Chingford Station Road Post Office

Wouldnt let us return a parcel unless we used one of their own bags (costing 2) yet the return bag we used was the companies (HURR dress company) own packaging and was made for returns via Royal Mail. Shocking to be fleeced for a service wed already paid to use. Someone needs to look into this. We had to drive to another post office to return the item. The whole point of reusable packaging is to reduce single use plastics.
Apr 17th, 2023

#NOTE# THE POSTBOXES SEEN IN THE PHOTOGRAPHS HAVE BEEN REMOVED. IT SEEMS THE POST OFFICE ORDERED THE ROYAL MAIL TO REMOVE THEM FROM THERE PROPERTY. YOU COULDN'T MAKE IT UP! A large Post Office on Station Road Chingford and there aren't many of those left, that can be busy at times. The Post Office offers all the usual services, it has a number of mainly stationary or postage related items for sale. The Post Office is on a controlled parking road, you gets a few minutes grace before payment is required. There are two disabled parking spaces outside but due to the busy road and street furniture, care needs to be taken when getting in and out of your car!
Feb 26th, 2023

Having read some reviews I must admit I was quite hesitant to go here but it was close and convenient so I thought I would endure a little poor customer service for convenience sake. My experience was the complete opposite, the lady who served me was very kind and helpful, she helped me pick out the appropriate packaging for my item to ensure safe delivery, she was very patient, even with customers waiting she didnt rush me. I had forgotten my pen and thought I might have to buy one just to write down the address but again she accommodated by lending me her pen. I was unsure on what delivery method was the most appropriate and again the lady serving me offered clear and concise knowledge on the matter helping me choose and ensuring my item had the appropriate insurance. The Gentleman serving next to her seemed very friendly aswell and seemed to have a good and genuine rapport with his customers Overall a very pleasant experience and I hope that you would receive the same service on your visit.
Feb 21st, 2023

Ive been using this post office for over 12 years. The staff have only got worse. I spoke to the boss to tell him how staff are far from professional and rude (100 other people agree with this in these reviews). He turned to me and tells me that he doesnt care because hes closing the post office and proceeds to say I would have moved to Turkey but I dont want to die like your family members in an earthquake. I was left ABSOLUTELY shocked. This is so disgusting and I will be making a formal complaint too.
Feb 8th, 2023

Refused to accept Scottish bank notes, pointed out that the post office has officially (checked online) said it will accept Scottish money, showed them the evidence, they still refused.
Feb 6th, 2023