London

We have had a very bad experience with James and his team. He misdiagnosed our damp problem and months later the areas he treated are still showing very high damp readings. He has not solved the damp problem and we are thoroughly dissatisfied with his work. We asked James to come over to assess the damp after we noticed it had returned. He came over and said the damp which had formed under the plaster were his materials drying out and that it was not a recurrence of the damp problem. We have had several experts over since then who have said this is not true and that the damp is back. Given his inability to fix the damp problem, we asked James for a refund for the work. He has failed to reply to messages, calls and emails or refund us in any way.
Dec 22nd, 2018

Thanks again for all the work carried out Everything looking fantastic and dry Very recommend Damp company
Jul 31st, 2017