Chigwell Tours & Visits Ltd

Chigwell Tours & Visits Ltd
  • All Saints House/Romford Rd
    Chigwell Row Ward, eng IG7 4QD
  •   (208) 500-9912

Hours

Friday:
9:30 AM - 9:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 9:30 AM
Thursday:
9:30 AM - 9:30 AM

Chamber Rating

2.8 - (8 reviews)
2
2
0
0
4
Read Our 8 Reviews

Chamber Rating

2.8 - (8 reviews)
2
2
0
0
4
  • Kev Atkinson

    My wife, mother in law and two elderly relatives were booked for the unaccompanied train and bus tour with afternoon tea. We were told to go to the wrong tea room when we arrived. So we had to buy our lunch at an alternative venue at a cost of 104.20. I approached the company for a refund to the value of these meals. It was refused and we were offered the 50 which we paid for the afternoon teas. I even pursued the matter with 3 Counties Radio customer complaints show to no avail. As a matter of principle I took the company to the small claims court and won the case. I would urge anyone else who has had the same experience (and there are many) to do the same. The managing director was unhelpful, and completely unprofessional. I would not recommend this company as they are completely disorganised and have no idea regarding customer care. I would add that the volunteers at the train station were extremely knowledgeable and you can see that they love the work they do.
    Dec 30th, 2022

  • John Bates

    Very helpful lady on the phone
    Dec 30th, 2022

  • o e

    Just heard Chigwell Tours getting praise on the BBC! Well done to this local business!
    Nov 1st, 2022

  • Richard Lewis

    A disappointing experience and company
    Oct 31st, 2022

  • Jake Stone

    Awful customer service
    Oct 30th, 2022

Read Our 8 Reviews

About
Chigwell Tours & Visits Ltd

Chigwell Tours & Visits Ltd is located at All Saints House/Romford Rd in Chigwell Row Ward, England IG7 4QD. Chigwell Tours & Visits Ltd can be contacted via phone at (208) 500-9912 for pricing, hours and directions.

Contact Info

  •   (208) 500-9912

Questions & Answers

Q What is the phone number for Chigwell Tours & Visits Ltd?

A The phone number for Chigwell Tours & Visits Ltd is: (208) 500-9912.


Q Where is Chigwell Tours & Visits Ltd located?

A Chigwell Tours & Visits Ltd is located at All Saints House/Romford Rd, Chigwell Row Ward, eng IG7 4QD


Q What is the internet address for Chigwell Tours & Visits Ltd?

A The website (URL) for Chigwell Tours & Visits Ltd is: https://chigwelltours.co.uk/


Q What days are Chigwell Tours & Visits Ltd open?

A Chigwell Tours & Visits Ltd is open:
Friday: 9:30 AM - 9:30 AM
Saturday: Closed
Sunday: Closed
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 9:30 AM
Thursday: 9:30 AM - 9:30 AM


Q How is Chigwell Tours & Visits Ltd rated?

A Chigwell Tours & Visits Ltd has a 2.8 Star Rating from 8 reviewers.

Hours

Friday:
9:30 AM - 9:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 9:30 AM
Thursday:
9:30 AM - 9:30 AM

Ratings and Reviews
Chigwell Tours & Visits Ltd

Overall Rating

Overall Rating
( 8 Reviews )
2
2
0
0
4
Write a Review

Kev Atkinson on Google

image My wife, mother in law and two elderly relatives were booked for the unaccompanied train and bus tour with afternoon tea. We were told to go to the wrong tea room when we arrived. So we had to buy our lunch at an alternative venue at a cost of 104.20. I approached the company for a refund to the value of these meals.
It was refused and we were offered the 50 which we paid for the afternoon teas.
I even pursued the matter with 3 Counties Radio customer complaints show to no avail. As a matter of principle I took the company to the small claims court and won the case. I would urge anyone else who has had the same experience (and there are many) to do the same.
The managing director was unhelpful, and completely unprofessional. I would not recommend this company as they are completely disorganised and have no idea regarding customer care. I would add that the volunteers at the train station were extremely knowledgeable and you can see that they love the work they do.


John Bates on Google

image Very helpful lady on the phone


o e on Google

image Just heard Chigwell Tours getting praise on the BBC!
Well done to this local business!


Richard Lewis on Google

image A disappointing experience and company


Jake Stone on Google

image Awful customer service


Load More Reviews

Overall Rating

Overall Rating
( 8 Reviews )
2
2
0
0
4

Write a Review

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