Omurca Ltd

Positive: Professionalism
May 6th, 2020

Jan 28th, 2020

5 years after completion I am still correcting building faults from this firm who built my new house and have the audacity to use a photo of it on their website. I spent '000's with Balconette of Lingfield replacing the rear balcony Omurca installed which was unsafe and in fact illegal not being secured properly. Balconnete told me they had had to do the same with other ex-Omurca clients. We had to lift and replace the floor tiles of the balcony to do it (using new builders) and when we did we found Omurca had not installed a membrane under them - which explained the water pouring into my study underneath every time it rained. Despite us then putting a membrane in which reduced the problem, it still comes into my study 5 years later as the only way to resolve this will be to remove the whole back patio window and buy a shorter new one at great expense as a new higher instep will be required to stop the rain. For 5 years we have had buckets in the study instead as having nearly had a nervous breakdown because of the build problems I have not been able to face doing the extensive works required. I have spent hundreds having the garage floor resurfaced as the old surface started to break up within a year. I spent months having to purchase from Veltac windows and have fitted at my own expense the metal finish trim for the steps from the garden into the house that Omurca should have fitted when they did the job. I got Velfac to audit the overall installation by Omurca which they rated as 'poor' with some components installed incorrectly and others missing. When I got Timms Eida Associates, surveyors, to visit me after the build they pointed out the kitchen was built out of spec as the wall does not align with the floor tiles - a point I had missed. The smoke alarms kept going off - so we got a new electrician in and they found the wrong ones had been installed by Omurca. I have spent 400 today having a section of floor tiles lifted and relaid as the board Omurca had used was inadequate and due to the spring that resulted the grout kept failing from the outset. Now the outside render on the house has blown and the whole house needs re-rendering just 5 years after completion - this will cost thousands. So as the previous reviewer said - thousands so far and more to come to correct their appalling workmanship.
Oct 22nd, 2020