Doctors Direct Pharmacy

Doctors direct have been supplying the care home I manage since before I joined the team, they also support our other home with no issues. I called Jess to speak to her and established that the previous staff had made things a little confusing and difficult at times. Jess had helped change all our medication over to monthly blisters and provided the correct trolly system for this as well, no questions asked (even thou it was not the original arrangement before I started). Jess answers the phone whenever me or the team call her, and the rest of her team is very helpful no matter the problem. They have provided training on our E-MAR system and basic training to staff administering medication. I'm very happy all round with the service and support from the team.
Oct 16th, 2022

every one at doctors direct are very helpfull and polite especially elaine ,i am a carer for my husband and now my mum and dad if i have any problems at all regarding medication they are very quick to sort it out for me ,,the medication comes on time and delivered to my door i wouldnt use any one else well done all at doctors direct and keep up the good work and thank you for all you do marilyn shotter
Aug 25th, 2022

They left a 95 year old lady in agony all weekend as they failed to deliver her urgent antibiotics. I called them twice on Friday 18/3 to check they would definitely be delivered and was told by Paul they would be. Amendment: 19/3 after leaving the above review the antibiotics were delivered Saturday Pm thank you. I have however been through the security camera footage for the hour on Friday you say there was an attempted delivery and I cannot see an attempted delivery or a door bell ring, but maybe the camera missed it, my mother was in continuously. 30/3 great service today, urgent antibiotics delivered very quickly so have amended previous review to reflect this .
Nov 10th, 2021

Been using for years, prescription delivered free to your house, what more can you ask
Oct 3rd, 2021

Asked on the phone about purchasing cough medicine was told that in was in stock when I arrived at the pharmacy was told it couldn't be sold to me. Unacceptable.... Haven't had this problem before when purchasing.
Sep 27th, 2021