Luxury Lawns

Service: Lawn pest control
Apr 23rd, 2022

After leaving a low star review a representative of the business came to the property in an attempt to resolve the issue. After explaining what might have happened the business ultimately carried out the service as agreed and explained the best way to contact them in future. Whilst bold for a representative of the business to come to the property, it does show customers are important to this business and they are willing to communicate to resolve things. Services: Grass seeding, Weed control, Lawn pest control
Feb 28th, 2023

I booked a nematode treatment in the spring, which was arranged very quickly. Unfortunately in the autumn the office staff were unable to make an appointment and said they'd pass the message to the operators. I rang to chase it up several times over several weeks as I didn't have the phone call that was promised. In the end I said if I hadn't heard back in 3 days then I didn't want the treatment as it was getting late in the year. After some delay I had an email booking it some time ahead, but I went ahead anyway as it was still quite mild. The delays meant the treatment was a bit late in the year (30th November). Hopefully the nematodes had time to do their job before the cold spell started, although there's no way of knowing. It seemed worth doing just in case. Service: Lawn pest control
Dec 26th, 2022

Critical: Professionalism, Quality, Responsiveness, Value Services: Weed control, Lawn pest control
Dec 12th, 2022

I called Luxury Lawns for help 18 months ago when part of my large lawn was so sparse there was barely any grass. Today it is such a deep green colour, and so soft and weed-free many people assume it's fake! I honestly cannot recommend them highly enough. They are always friendly, and do a great job. I just wanted my lawn to grow back... I never imagined it could look as beautiful as it does. Services: Weed control, Lawn pest control
Oct 24th, 2022