Acacia Cottages
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Acacia House Bell Lane, Dairy Way
Chew Stoke, eng BS40 8EA - (127) 533-2186
Hours
Chamber Rating
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Christine Bell-thompson
Our hen party group loved the space and facilities that Stone cottage provided. A great weekend was had by all, thanks.
Jul 2nd, 2022 -
Rebecca Pearl
My Maid of honors used Acacia to organise my hen do and they were great. The whole weekend was seamless. Special thanks to Pickled Pumpkin and Bernie for the incredible catering over the weekend. Would definitely recommend.
Jun 14th, 2022 -
Erica Cremona
Although the place we stayed had some issues - acacia cottages were fantastic at dealing with this! So I really recommend the company themselves.
May 18th, 2022 -
Stephanie Mathers
Critical: Professionalism
Aug 3rd, 2019 -
Sandra Bond
Coronavirus has hit all businesses, in particular the wedding industry, as a wedding caterer myself I'm well aware the impact has been devastating. Our daughter's wedding has been pushed back to 2021 and all suppliers I have spoken with have been very accommodating and rearranged without fuss, proving themselves to be very professional, that is up until the point of dealing with Acacia Cottages who have clearly taken a different approach...... The hen weekend was booked through them for mid July, now just three weeks away, and fully prepaid. Naturally we no longer wish to hold the party this far ahead of the wedding and have repeatedly asked to postpone (not cancel) to 2021, but sadly Acacia are not willing to discuss, quoting that they are waiting for advice from the Government ... in effect they would force us to go ahead with the original date or we stand to lose everything. We had guests travelling from Asia who cannot get here because of cancelled flights and quarantines, we also had NHS staff who are unable to get time off and it is clear that the planned activities won't be able to go ahead at the moment so the whole experience that Acacia could provide would be compromised. These are exceptional circumstances and most companies are managing to conduct themselves very professionally during this time but Acacia seem to be showing an appalling lack of empathy and willingness to work with their clients, something to be remembered if you are considering using them.
May 22nd, 2020
Contact Info
- (127) 533-2186
Questions & Answers
Q What is the phone number for Acacia Cottages?
A The phone number for Acacia Cottages is: (127) 533-2186.
Q Where is Acacia Cottages located?
A Acacia Cottages is located at Acacia House Bell Lane, Dairy Way, Chew Stoke, eng BS40 8EA
Q What is the internet address for Acacia Cottages?
A The website (URL) for Acacia Cottages is: https://www.acaciacottages.co.uk/?utm_source=google&utm_medium=gmb
Q What days are Acacia Cottages open?
A Acacia Cottages is open:
Thursday: 12:00 PM - 12:00 PM
Friday: 12:00 PM - 12:00 PM
Saturday: 12:00 PM - 12:00 PM
Sunday: 12:00 PM - 12:00 PM
Monday: 12:00 PM - 11:00 PM
Tuesday: 12:00 PM - 11:00 PM
Wednesday: 12:00 PM - 12:00 PM
Q How is Acacia Cottages rated?
A Acacia Cottages has a 3.0 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Acacia Cottages
Overall Rating
Overall Rating
( 6 Reviews )Christine Bell-thompson on Google
Our hen party group loved the space and facilities that Stone cottage provided. A great weekend was had by all, thanks.
Rebecca Pearl on Google
My Maid of honors used Acacia to organise my hen do and they were great. The whole weekend was seamless. Special thanks to Pickled Pumpkin and Bernie for the incredible catering over the weekend. Would definitely recommend.
Erica Cremona on Google
Although the place we stayed had some issues - acacia cottages were fantastic at dealing with this! So I really recommend the company themselves.
Stephanie Mathers on Google
Critical: Professionalism
Sandra Bond on Google
Coronavirus has hit all businesses, in particular the wedding industry, as a wedding caterer myself I'm well aware the impact has been devastating. Our daughter's wedding has been pushed back to 2021 and all suppliers I have spoken with have been very accommodating and rearranged without fuss, proving themselves to be very professional, that is up until the point of dealing with Acacia Cottages who have clearly taken a different approach......
The hen weekend was booked through them for mid July, now just three weeks away, and fully prepaid. Naturally we no longer wish to hold the party this far ahead of the wedding and have repeatedly asked to postpone (not cancel) to 2021, but sadly Acacia are not willing to discuss, quoting that they are waiting for advice from the Government ... in effect they would force us to go ahead with the original date or we stand to lose everything. We had guests travelling from Asia who cannot get here because of cancelled flights and quarantines, we also had NHS staff who are unable to get time off and it is clear that the planned activities won't be able to go ahead at the moment so the whole experience that Acacia could provide would be compromised.
These are exceptional circumstances and most companies are managing to conduct themselves very professionally during this time but Acacia seem to be showing an appalling lack of empathy and willingness to work with their clients, something to be remembered if you are considering using them.