Royal Primary Care Grangewood

all of them there behave as if they are superior long story short bunch of people thinking they are kings and queens who you have to beg for a minimum care or attention no longer there... best decision ever
Jan 16th, 2023

Awful! Didn't bother ringing me back on pre booked appointment, tried making out they had rang me on a different day to the booking on a number iv never had! Snotty receptionist claiming they do confirm number when making appointment to which i stated YES THIS NUMBER IM ON NOW WAS CONFIRMED, fuming. No help at all with my daughter's hand tremors & possible adhd worries, fobbed me off on school!!!! Disgusting!!!! Just wanted some help & advice, Will be changing surgery.
Jan 15th, 2023

Came to Chesterfield last year, doctors looked great? Doctor phoned I was last for words to say? i have number of health issues would have liked to see him in person? he said he carry on giving my tablets that was it, you could get a bus load of people in then surgery but it's always empty & not welcoming place, i am not going to get any better, one good thing is chemist is helpful very good staff .
Dec 3rd, 2022

Me and my family been with this surgery for few years, and I don't know why we didn't change it earlier. Even 1 star is too much for those time waisters. Hard to call reception no matter what time or season - they are busy all the time. While waiting on phone it will do countdown till 1 min waiting time and u still need to wait next 20 min or longer. Same day visits are almost impossible even when it is emergency for kids. Most of times they will refer u to A&E or 111. Quite common they will tell u that GP might call u today or might not call u. No plan or will to deal with it next day or ASAP. Prescription's send to wrong pharmacy. Undertrained staff. Poor management of whole surgery. Places like this should be closed down and NHS funds send to more reliable surgeries. Please don't reply to this message that u are sorry as u are definitely not.
Nov 26th, 2022

Oct 16th, 2022