Hermes delivery company
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Old Head Office, Dock Walk, Wheatbridge Rd
Chesterfield, eng S40 2AB
Chamber Rating
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Kimberley Broderick
Really not pleased with my service from this company! They didnt even attempt to knock on the correct door and handed the parcel to my neighbour who is now refusing to answer the door and return the parcel to me. This was an expensive item and was for my holiday hence why I ordered it next day delivery. There is photographic evidence of them handing the parcel to the person with their kid in the photo. Absolutely unsatisfied. Loss of god knows how much money as they have given it to my dodgy neighbours!!!
Mar 6th, 2023 -
Trevor Harrison
I am disabled with Learning difficulties. There's no option to contact Hermes via telephone. There Couriers are careless and keep leaving mu parcels outside on the street. T my assumption is the company does not care and attemps ti be unhelpful. Do not use this company if you want a great customer service experience.
Nov 19th, 2022 -
Evergreen T
So theyve changed the name to Evri. Still awful service. Would give zero star if I could.
Jul 10th, 2022 -
H H
May 30th, 2022 -
Sarish Mohar
Would give a zero star if possible. A classic example of how not to run a business . Got an email this morning at 9.10 saying my parcel will be delivered between 0930-1130 , waited at home despite having plans and being informed only 20 mins before. At 10.27 I got an email saying they tried to deliver my parcel but no one was in. This is a load of bull as I was waiting in my flat and the property manager was at reception at the time and was informed to collect my parcel. He had been collecting various parcels from Amazon Royal Mail Asda etc It is absolutely unprofessional for Hermes to have attempted a delivery did not bother to notify me in any reasonable way else I wouldve personally collected it. There was no way the delivery person couldve not passed it to anyone unless he stared at the building made no effort to knock / ring the bell / or call my flat number via the intercom. When I am personally present and yet the delivery guys leaves , this lack of professionalism is 100% on Hermes . What compounds this is the utter lack of avenues to reach Hermes . The only way is to talk to a robot that repeats you item failed to deliver at 10.27 which is in no way helpful to my predicament . Absolutely horrible company that provides 0 customer service
Mar 16th, 2022
Contact Info
Questions & Answers
Q Where is Hermes delivery company located?
A Hermes delivery company is located at Old Head Office, Dock Walk, Wheatbridge Rd, Chesterfield, eng S40 2AB
Q How is Hermes delivery company rated?
A Hermes delivery company has a 1.0 Star Rating from 3 reviewers.
Ratings and Reviews
Hermes delivery company
Overall Rating
Overall Rating
( 3 Reviews )Kimberley Broderick on Google
Really not pleased with my service from this company! They didnt even attempt to knock on the correct door and handed the parcel to my neighbour who is now refusing to answer the door and return the parcel to me. This was an expensive item and was for my holiday hence why I ordered it next day delivery. There is photographic evidence of them handing the parcel to the person with their kid in the photo. Absolutely unsatisfied. Loss of god knows how much money as they have given it to my dodgy neighbours!!!
Trevor Harrison on Google
I am disabled with Learning difficulties. There's no option to contact Hermes via telephone. There Couriers are careless and keep leaving mu parcels outside on the street. T my assumption is the company does not care and attemps ti be unhelpful. Do not use this company if you want a great customer service experience.
Evergreen T on Google
So theyve changed the name to Evri. Still awful service. Would give zero star if I could.
H H on Google
Sarish Mohar on Google
Would give a zero star if possible. A classic example of how not to run a business . Got an email this morning at 9.10 saying my parcel will be delivered between 0930-1130 , waited at home despite having plans and being informed only 20 mins before. At 10.27 I got an email saying they tried to deliver my parcel but no one was in. This is a load of bull as I was waiting in my flat and the property manager was at reception at the time and was informed to collect my parcel. He had been collecting various parcels from Amazon Royal Mail Asda etc
It is absolutely unprofessional for Hermes to have attempted a delivery did not bother to notify me in any reasonable way else I wouldve personally collected it. There was no way the delivery person couldve not passed it to anyone unless he stared at the building made no effort to knock / ring the bell / or call my flat number via the intercom. When I am personally present and yet the delivery guys leaves , this lack of professionalism is 100% on Hermes .
What compounds this is the utter lack of avenues to reach Hermes . The only way is to talk to a robot that repeats you item failed to deliver at 10.27 which is in no way helpful to my predicament .
Absolutely horrible company that provides 0 customer service