Lloyds Bank

Great service and the banking peeps are always happy
Nov 4th, 2022

It was a good relationship but we once had insurance claim in and we found out that at the time they would send someone unrelated to the bank. In torrential rain we developed a leak on our roof. The Lloyds bank advised us to get someone to come and do a quick repair so there would be no more damage and then they would send out an assessor to evaluate the damage. Quick repair 100 for an expedient fix. The assessor came, took some pictures then told us it looked ok to him so he was advising Lloyds there was no claim to be made. It cost us another 400.00 to repair the damage. What did Lloyds say, "We have to be guided by our assessors assessment." I reminded them that it was Lloyds who told us to do a QUICK FIX and they will sort it ASAP. Utter rubbish but my persistence paid off because they now DON'T use any under writers or 3rd party services. They do ALL insurance claims themselves. That still did not get our money back and now we have another insurance company. Will never use Lloyds again. Once bitten was enough.
Jun 5th, 2022

Oct 3rd, 2021

Mar 31st, 2021

Mar 14th, 2021