Boots Opticians
Hours
Chamber Rating
-
Niall Farrall
Awful service. Referred by GP for eye exam to minor eye surgery at Boots Chester, surly arrogant assistant books me in (should've have known what would happen), not told by this half wit or by my GP's I would need an eye test first and it would cost 25. Absolute waste of my time, will not be using again - train your staff and stop misleading your customers.
Oct 23rd, 2022 -
Susan Case
Thanks so much to the staff at the opticians department in Chester for putting me at ease whilst I had my eyes tested. Debbie Blaney was especially nice, great team of people, pleasant and helpful. Kindest regards Sue
Jun 17th, 2022 -
Kim Biggs
Very helping staff
Jul 28th, 2019 -
Venk Sathya
Been here twice now. Good service. Good friendly staff.
Feb 2nd, 2018 -
Sophie Utley
Was referred by doctor, told it should be free urgent eyecare, they did not listen to me, told me it should be chargeable, I said no, corrected them and explained that symptoms were recent. They did the eye test then cornered me and made me feel blackmailed into paying despite me explaining it should be free. Tried to complain about the doctor to me. Doctor confirmed they definitely should not have done this. When I asked them to sort it out with the doctor they refused and said it is not their problem. The service after this gets worse. The assistant manager and manager both ignored my comments, argued and were quite rude telling me I was not listening when that is exactly what they were doing to me. I deserve my money back. Pretty sure management show signs of narcissism.
Nov 1st, 2021
Contact Info
- (124) 431-2843
Questions & Answers
Q What is the phone number for Boots Opticians?
A The phone number for Boots Opticians is: (124) 431-2843.
Q Where is Boots Opticians located?
A Boots Opticians is located at 47-55 Foregate St, Chester, eng CH1 1NA
Q What is the internet address for Boots Opticians?
A The website (URL) for Boots Opticians is: http://www.boots.com/opticians?cm_mmc=Yext-_-OpticiansMapListings-_-StoreNumber3328-_-Maputm_source=yext&utm_medium=map-lisiting-bootsopticians&utm_campaign=map-lisiting-bootsopticians
Q What days are Boots Opticians open?
A Boots Opticians is open:
Friday: 8:30 AM - 8:30 AM
Saturday: 8:30 AM - 8:30 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Q How is Boots Opticians rated?
A Boots Opticians has a 2.3 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Boots Opticians
Overall Rating
Overall Rating
( 6 Reviews )Niall Farrall on Google
Awful service. Referred by GP for eye exam to minor eye surgery at Boots Chester, surly arrogant assistant books me in (should've have known what would happen), not told by this half wit or by my GP's I would need an eye test first and it would cost 25. Absolute waste of my time, will not be using again - train your staff and stop misleading your customers.
Susan Case on Google
Thanks so much to the staff at the opticians department in Chester for putting me at ease whilst I had my eyes tested.
Debbie Blaney was especially nice, great team of people, pleasant and helpful.
Kindest regards
Sue
Kim Biggs on Google
Very helping staff
Venk Sathya on Google
Been here twice now. Good service. Good friendly staff.
Sophie Utley on Google
Was referred by doctor, told it should be free urgent eyecare, they did not listen to me, told me it should be chargeable, I said no, corrected them and explained that symptoms were recent. They did the eye test then cornered me and made me feel blackmailed into paying despite me explaining it should be free. Tried to complain about the doctor to me. Doctor confirmed they definitely should not have done this. When I asked them to sort it out with the doctor they refused and said it is not their problem.
The service after this gets worse. The assistant manager and manager both ignored my comments, argued and were quite rude telling me I was not listening when that is exactly what they were doing to me. I deserve my money back. Pretty sure management show signs of narcissism.