Panna Coffee

Apr 21st, 2023

Apr 21st, 2023

Dietary restrictions accommodated Vegetarian, Vegan, Gluten free, Dairy free Recommendation for vegetarians Highly recommend Vegetarian offerings Large vegetarian selection More
Apr 8th, 2023

Been here a few time, each time has been an excellent experience. All the staff are lovely, very welcoming and accomodating. All food is prepared on the day so it is always fresh, great selection of mains and desserts. Drinks are made there and then as well so you can see exactly what you are getting. They even have a great range of things to buy, including personalised items made by one of the owners. Overall great coffee shop, and great prices for a city centre. Also dog friendly! 10/10 recommend anyone coming here to try.
Apr 7th, 2023

Visited on a Saturday lunch time (party of 5). The shop wasn't overly busy and we didn't have to wait for a table. The shop had 4 serving staff and another person working in the kitchen, with that said service was very slow (I waited over 40 mins for brie and bacon on a baguette). During our stay, tables did not get cleared or wiped down. Staff came over to confirm several times as to what we had ordered and our orders came out at varying intervals so that no-one ate together. Food itself was ok, noting special. In fairness, it seemed that a couple of staff members were new, but how technical is picking up a few plates or empty glasses or throwing a cleaning cloth across a table? *EDIT Dear Peter, No, I'm afraid your response doesn't clear anything up, especially as you did not question which day I was referring to in my review, other that stating it was a regular Saturday lunch time. All of my party counted 5 persons including a cook behind the service area. All wore the same dark attire and aprons, so unless we were seeing ghosts then I can assume you are not aware of how many people are on shift at one time. Your staff appeared to be confused about how to work the till/iPad/read the menu/clean tables and for that reason I guessed they were new starters in training. It took about 18 minutes for one of your staff to come to our table to ask if they had taken our orders correctly, at the same time leaving dirty dishes from previous patrons on our table and those surrounding. Subsequent visits were paid to re-check their first check... Thanks for your response, but it's a no thanks to a return visit.
Apr 7th, 2023