The Bike Factory
Hours
Chamber Rating
-
Ade Glover
I can't recommend them enough. Went in with a broken spoke off my race bike, explained to them that I had a race coming up soon (3 weeks) and that I could do with it asap. Was amazed when they messaged me the following morning stating it was ready. 10/10
Apr 22nd, 2023 -
Samuel Newman
Really impressed. Offered best price on the market for the bike I bought. Offered great support and were patient with the Cycle to work scheme. And a particular thanks to Phil who was great to deal with. Recommend!
Apr 20th, 2023 -
Mark Norms
Great service on Good Friday from Graham. I wanted my first E-Bike and i didn't have a clue what i was looking for. I am very happy with the outcome. I bought a Haibike Alltrek 5 and love it ,everyone was friendly and helpful and my son even left with an easter egg. The bike was ready to collect the next morning as promised. No pressure sales and lots of choice and Graham knew his stuff and had plenty of time for us .We just happened to see the shop after going into another store further down the road that was just poor !! Zero customer service and due to this lost a few thousand pound sale . Thankfully The Bike Factory gave me and my son a great customer experience and due to this they will be my first port of call in any future biking needs .My son has already spotted a bike for his bday in Aug . Thanks again
Apr 6th, 2023 -
Luke Dyas
Brought a Trek Fuel Ex 5 from The Bike Factory that was not only the most competitively priced across the whole Internet, but they've delivered exceptional customer service. They assembled the bike for me and delivered to my address. Although delayed by a day due to unforseen circumstances that they communicated with me, they generously included some free accessories. I've had a few questions and queries that Ian specifically has always been able to help and assist with. Many thanks. Highly recommended.
Apr 1st, 2023 -
alan littlehales
Great customer service Graham was friendly and efficient. I could hear another staff member describing to a customer all the electric bikes in great detail and with considerable patience. Highly recommend
Mar 26th, 2023
Contact Info
- (124) 431-7893
Questions & Answers
Q What is the phone number for The Bike Factory?
A The phone number for The Bike Factory is: (124) 431-7893.
Q Where is The Bike Factory located?
A The Bike Factory is located at 153-161 Boughton, Chester, eng CH3 5BH
Q What is the internet address for The Bike Factory?
A The website (URL) for The Bike Factory is: http://www.thebikefactory.co.uk/
Q What days are The Bike Factory open?
A The Bike Factory is open:
Saturday: 10:00 AM - 10:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Q How is The Bike Factory rated?
A The Bike Factory has a 4.7 Star Rating from 211 reviewers.
Hours
Ratings and Reviews
The Bike Factory
Overall Rating
Overall Rating
( 211 Reviews )Ade Glover on Google
I can't recommend them enough. Went in with a broken spoke off my race bike, explained to them that I had a race coming up soon (3 weeks) and that I could do with it asap. Was amazed when they messaged me the following morning stating it was ready. 10/10
Samuel Newman on Google
Really impressed. Offered best price on the market for the bike I bought. Offered great support and were patient with the Cycle to work scheme.
And a particular thanks to Phil who was great to deal with.
Recommend!
Mark Norms on Google
Great service on Good Friday from Graham. I wanted my first E-Bike and i didn't have a clue what i was looking for. I am very happy with the outcome. I bought a Haibike Alltrek 5 and love it ,everyone was friendly and helpful and my son even left with an easter egg. The bike was ready to collect the next morning as promised. No pressure sales and lots of choice and Graham knew his stuff and had plenty of time for us .We just happened to see the shop after going into another store further down the road that was just poor !! Zero customer service and due to this lost a few thousand pound sale . Thankfully The Bike Factory gave me and my son a great customer experience and due to this they will be my first port of call in any future biking needs .My son has already spotted a bike for his bday in Aug . Thanks again
Luke Dyas on Google
Brought a Trek Fuel Ex 5 from The Bike Factory that was not only the most competitively priced across the whole Internet, but they've delivered exceptional customer service. They assembled the bike for me and delivered to my address. Although delayed by a day due to unforseen circumstances that they communicated with me, they generously included some free accessories. I've had a few questions and queries that Ian specifically has always been able to help and assist with. Many thanks. Highly recommended.
alan littlehales on Google
Great customer service Graham was friendly and efficient. I could hear another staff member describing to a customer all the electric bikes in great detail and with considerable patience. Highly recommend