Barclays Bank
Hours
Chamber Rating
-
Sankalpa Ojha
Very rude colleagues
Apr 30th, 2023 -
David Hanslip
Horrendous customer service. Tried to open a joint account to be told to come back an hour later as the lady was the only one that could do it - returned to find she still couldnt be bothered to help us and we would have an open ended wait time! While there at least a dozen people asked for assistance to be given the same lacklustre response of No you cant do that, irrespective of their query. Worst customer service I have encountered in any industry.
Apr 24th, 2023 -
Mike Lowes
Checked opening hours. Travelled 40-mins to Chester branch to make a transaction to then be told the till closed at 2.30 !! Unbelievable. 3-staff that I could see and a queue of 5 waiting to be offered no service. Service levels that would bust most normal businesses but they still jog along and make their millions.
Apr 18th, 2023 -
Patricia Ward
A big thank you to Zyhkan who was very helpful today to two oldies. We have always found the staff at Chester branch will take time to help and explain.
Oct 1st, 2022 -
George George
Very poor customer service!!! Barclays, teach your employees what good customer service is! Especially the ones in Chester
Jun 30th, 2022
Contact Info
- (345) 734-5345
Questions & Answers
Q What is the phone number for Barclays Bank?
A The phone number for Barclays Bank is: (345) 734-5345.
Q Where is Barclays Bank located?
A Barclays Bank is located at 30 St Werburgh St, Chester, eng CH1 2DY
Q What is the internet address for Barclays Bank?
A The website (URL) for Barclays Bank is: https://www.barclays.co.uk/help/contact-us/
Q What days are Barclays Bank open?
A Barclays Bank is open:
Sunday: Closed
Monday: 9:30 AM - 4:30 PM
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Q How is Barclays Bank rated?
A Barclays Bank has a 2.3 Star Rating from 39 reviewers.
Hours
Ratings and Reviews
Barclays Bank
Overall Rating
Overall Rating
( 39 Reviews )Sankalpa Ojha on Google
Very rude colleagues
David Hanslip on Google
Horrendous customer service. Tried to open a joint account to be told to come back an hour later as the lady was the only one that could do it - returned to find she still couldnt be bothered to help us and we would have an open ended wait time! While there at least a dozen people asked for assistance to be given the same lacklustre response of No you cant do that, irrespective of their query. Worst customer service I have encountered in any industry.
Mike Lowes on Google
Checked opening hours. Travelled 40-mins to Chester branch to make a transaction to then be told the till closed at 2.30 !! Unbelievable. 3-staff that I could see and a queue of 5 waiting to be offered no service.
Service levels that would bust most normal businesses but they still jog along and make their millions.
Patricia Ward on Google
A big thank you to Zyhkan who was very helpful today to two oldies. We have always found the staff at Chester branch will take time to help and explain.
George George on Google
Very poor customer service!!!
Barclays, teach your employees what good customer service is!
Especially the ones in Chester