Orchard Roofing

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Roof repair
Aug 28th, 2022

Paid deposit Company have disappeared no work done!!!!! ************************************************************* The director Lee James Nevitt came out to do a survey ,gave us a quote of about 2400 pounds, we paid a deposit of about 1200 ( 50 per cent )pounds, since then despite phone calls to answerphone machine at office and emails some of which have been opened and contacting him on his mobile phone with messages that have been opened, we have heard nothing. His business address is all locked up, his VAT address is not the correct address, his accounts on 30th June 2022 were over due at Companies House. as was his confirmation letter of business at Companies House. The council department that looks after the industrial estate have informed us that they have had a number of customers of Orchard Roofing asking where he is(Nevitt). The remains of a bonfire seen by me ,are near his companiy's office lets just say according to local business people things were seen being burnt (documents.) Mr Nevitt has now removed his profile picture from a what's at group on his mobile phone number. Trading standards have been contacted and legal proceedings will shortly be underway. Police may be brought into this situation. After we seek further advice from Trading Standards. You cannot take 1200 pounds from some one and do a runner. So please do not use this company until trading standards/police have investigate it. Looks as if he has shut the business down Service: Roof installation
Aug 20th, 2022

My rubber roof is now blistering after 1 1/2 years, have been phoning them for the last 2 months, always the same reply, the job is on the board and we are extremely busy, sorry but that excuse does not cut it any more, this roof has a 20 year guarantee, so where is the after service you promised - nada - zero - nothing - not bothered, phone always goes to answer machine for some reason, how they get work is beyond me, but if nobody comes out i'm going to step up my game - will keep all informed! Services: Roof repair, Roof installation
Aug 1st, 2022

Critical: Professionalism, Punctuality, Responsiveness
Jul 24th, 2022

We used Orchard in June to repair damaged ridge tiles from a storm. We were charged over 600 for the job due to the cost of scaffolding we were told. Our house was on the market so we asked Orchard to please complete the job ASAP and have the scaffolding removed so as not to put off any potential purchasers. They told us they had told the scaffolders straight away and they would come soon, a couple of weeks went by and we kept chasing but Orchard said to be patient. Then the owner of the scaffolding company knocked our door and asked if we had paid for our job? Yes straight away we advised, then we were told that Orchard owed the scaffolding company thousands of s and had told them that none of their jobs had yet paid up so they couldn't pay. My partner wanted to ring up and have ago but I told him to hang fire, it could be a small business trying to do their best with their cashflow in a difficult time. Moving on, we needed some more paperwork from Orchard for our buildings insurance claim, I have been phoning and emailing for over 3 weeks with no response, Came to check these reviews this morning and see that they look to have done a runner with peoples money and disappeared in a questionable way. I am disappointed with the unprofessionalism and lack of communication. Highly suggest given recent reviews that nobody uses them until they improve their ethical practices. Service: Roof repair for storm & wind damage
Jul 9th, 2022