One Stop Stores
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5-7 Windsor St
Chertsey St. Ann's Ward, eng KT16 8AY - (193) 256-6557
Hours
Chamber Rating
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David Tuck
Oct 23rd, 2022 -
Sam Mason
Dec 23rd, 2021 -
Michelle martinez
They deliveries block my car park every time, refuse to move, makes me late for the school run. Just no care to the community. Called the shop asked to get the lorry moved and they refuse too do it.
Dec 5th, 2021 -
Tatenda Kanengoni
Worked there 2005 - 2006 was treated really bad by management staff especially the one who was a manager there, got traumatized till now don't forget about it .All I can say it was bullying. Though now I'm at a better place but it's only something I will never forget. That's why I wrote this review. Stop bullying people at workplaces you don't know how much damages you causing.
Apr 27th, 2021 -
Jj Arcay-Veryard Arcay-Veryard
Absolutely horrible experience at this store. It was my girlfriend's birthday almost two weeks ago, so I posted a lovely necklace for her so that she could at least get a gift during this lockdown. I went many days in advance and posted it 1st class and signed for to make sure it was secure. She STILL does not have the parcel and I have now been into this store for guidance twice now. The manager, Matthew, is condescending and rude. He would say things like "You haven't listened to me I have just told you" which of course aggravated me, as I am the customer, and should not be spoken to in that manner. I too am an essential worker so I understand that it is not pleasant to deal with "persistent customers" but I also understand that if a customer sends something of value, relying on your services, and it doesn't get sent, (Yes it is still sitting in their posting office even after a week and a half), then the customer has every right to complain. Matthew then persisted to put all the blame on me, EVEN THOUGH HE WAS IN THE WRONG. Horrible customer service, and not only shall I stop my services to this store, but I shall also prevent anyone else from going as to prevent them from being spoken to like Matthew did to me. And Matthew, mate, if you are reading this... get a grip and treat customers with respect. I am only 19 years old and you probably think that since I am young you can speak to me in this manner, but I am not as naive as you think... check yourself and be a professional.
Jan 9th, 2021
Contact Info
- (193) 256-6557
Questions & Answers
Q What is the phone number for One Stop Stores?
A The phone number for One Stop Stores is: (193) 256-6557.
Q Where is One Stop Stores located?
A One Stop Stores is located at 5-7 Windsor St, Chertsey St. Ann's Ward, eng KT16 8AY
Q What is the internet address for One Stop Stores?
A The website (URL) for One Stop Stores is: https://www.onestop.co.uk/
Q What days are One Stop Stores open?
A One Stop Stores is open:
Friday: 7:00 AM - 7:00 AM
Saturday: 7:00 AM - 7:00 AM
Sunday: 7:00 AM - 7:00 AM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Q How is One Stop Stores rated?
A One Stop Stores has a 2.8 Star Rating from 13 reviewers.
Hours
Ratings and Reviews
One Stop Stores
Overall Rating
Overall Rating
( 13 Reviews )David Tuck on Google
Sam Mason on Google
Michelle martinez on Google
They deliveries block my car park every time, refuse to move, makes me late for the school run. Just no care to the community. Called the shop asked to get the lorry moved and they refuse too do it.
Tatenda Kanengoni on Google
Worked there 2005 - 2006 was treated really bad by management staff especially the one who was a manager there, got traumatized till now don't forget about it .All I can say it was bullying. Though now I'm at a better place but it's only something I will never forget. That's why I wrote this review. Stop bullying people at workplaces you don't know how much damages you causing.
Jj Arcay-Veryard Arcay-Veryard on Google
Absolutely horrible experience at this store. It was my girlfriend's birthday almost two weeks ago, so I posted a lovely necklace for her so that she could at least get a gift during this lockdown. I went many days in advance and posted it 1st class and signed for to make sure it was secure. She STILL does not have the parcel and I have now been into this store for guidance twice now. The manager, Matthew, is condescending and rude. He would say things like "You haven't listened to me I have just told you" which of course aggravated me, as I am the customer, and should not be spoken to in that manner. I too am an essential worker so I understand that it is not pleasant to deal with "persistent customers" but I also understand that if a customer sends something of value, relying on your services, and it doesn't get sent, (Yes it is still sitting in their posting office even after a week and a half), then the customer has every right to complain. Matthew then persisted to put all the blame on me, EVEN THOUGH HE WAS IN THE WRONG. Horrible customer service, and not only shall I stop my services to this store, but I shall also prevent anyone else from going as to prevent them from being spoken to like Matthew did to me. And Matthew, mate, if you are reading this... get a grip and treat customers with respect. I am only 19 years old and you probably think that since I am young you can speak to me in this manner, but I am not as naive as you think... check yourself and be a professional.