Rodwell House Nursing Home & Care Suites

Believe the staff do try and do care but this care home is very poor in nearly every respect. Parent was usually dirty, clothes and belongings lost, no activities, very poor nutrition, every corridor stinks of urine, generally dirty, little to no management oversight....I could go on very easily. Made the decision to move parent after a year, so pleased we made the move, parent is now transformed and the new home is incredible, as you should expect. Rodwell House could be fantastic, the building is great but everything else is truly dreadful.
Mar 27th, 2023

Witnessed an elderly man shouting *Help* called the staff explained I'm a person walking my dog and she then explained the man screaming*Help* can't be helped because they don't have the medication to give. Unacceptable shouldn't allow someone to be in so much pain. Avoid
Mar 20th, 2023

I have just witnessed 10 months of goings on at Rodwell. The place will be closed down soon I am sure. Do not send your loved one there.
Feb 4th, 2023

Dec 24th, 2022

This home is absolutely disgusting! I would give a 0 if possible. SOILED Laundry baskets are left in the corridor/communal areas daily and the staff will trolley these around to each room for their own convenience not caring about the infection risk they are causing. I have also witnessed staff carrying soiled laundry and soiled continence pads without gloves and then not wash their hands before going on to assist someone else with personal care. Inadequate care is given as the service users are left to wait hours whilst shouting help, spoken to like children, not given regular continence checks and being spoken over whilst receiving care by staff who are having conversations amongst themselves in their own native languages (of which the service users cant understand).
Mar 25th, 2023