Enterprise Car & Van Hire - Cheltenham West
Hours
Chamber Rating
-
richandjulie A
Great service, sensible price.
Mar 1st, 2023 -
Lisa B
We were given them through our insurance. Said it would be on one day, didn't bring the car until a day later. Kept changing the time for drop off, saying they would be 30mins and ending up being 4 hours later. Then the same on coming to pick it up. Will be with us in 30mins, then called again later saying it would be an 1 hour 30 mins. Would not use this branch, seem unorganised and terrible customer service.
Nov 10th, 2022 -
Alan Binding
Great people
Oct 3rd, 2022 -
Chris Riches
This was my first experience of Enterprise. I usually use Avis or Hertz, but I was pleasantly surprised at how well I was served at Enterprise. Nice car, good service. Definitely recommend.
Mar 3rd, 2022 -
Jordan Leonard
Worst customer service I have ever deal with. Had a little bump 2 months ago in a enterprise van, managed to get the third party to accept blame (it was their fault anyways). I've been waiting for nearly 2 months now with no updates apart from the information I have had to squeeze out of the rude and inconsiderate staff at the Cheltenham branch. I naturally lost my patienece and wanted to take it higher but the staff member ive been dealing with, refused to tell me their name due to it being "unfair" as itll harm their monthly ratings. Save yourself time and effort and go somewhere else to hire vehicles. YOU SHOULD BE BETTER ENTERPRISE...
Oct 19th, 2021
Contact Info
- (124) 257-9081
Questions & Answers
Q What is the phone number for Enterprise Car & Van Hire - Cheltenham West?
A The phone number for Enterprise Car & Van Hire - Cheltenham West is: (124) 257-9081.
Q Where is Enterprise Car & Van Hire - Cheltenham West located?
A Enterprise Car & Van Hire - Cheltenham West is located at Old Gloucester Rd, Cheltenham, eng GL51 0WH
Q What is the internet address for Enterprise Car & Van Hire - Cheltenham West?
A The website (URL) for Enterprise Car & Van Hire - Cheltenham West is: https://www.enterprise.co.uk/en/car-hire/locations/uk/northwest-cheltenham-u239.html?mcid=yext:245709
Q What days are Enterprise Car & Van Hire - Cheltenham West open?
A Enterprise Car & Van Hire - Cheltenham West is open:
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Q How is Enterprise Car & Van Hire - Cheltenham West rated?
A Enterprise Car & Van Hire - Cheltenham West has a 4.1 Star Rating from 47 reviewers.
Hours
Ratings and Reviews
Enterprise Car & Van Hire - Cheltenham West
Overall Rating
Overall Rating
( 47 Reviews )richandjulie A on Google
Great service, sensible price.
Lisa B on Google
We were given them through our insurance. Said it would be on one day, didn't bring the car until a day later. Kept changing the time for drop off, saying they would be 30mins and ending up being 4 hours later. Then the same on coming to pick it up. Will be with us in 30mins, then called again later saying it would be an 1 hour 30 mins. Would not use this branch, seem unorganised and terrible customer service.
Alan Binding on Google
Great people
Chris Riches on Google
This was my first experience of Enterprise. I usually use Avis or Hertz, but I was pleasantly surprised at how well I was served at Enterprise. Nice car, good service. Definitely recommend.
Jordan Leonard on Google
Worst customer service I have ever deal with. Had a little bump 2 months ago in a enterprise van, managed to get the third party to accept blame (it was their fault anyways).
I've been waiting for nearly 2 months now with no updates apart from the information I have had to squeeze out of the rude and inconsiderate staff at the Cheltenham branch.
I naturally lost my patienece and wanted to take it higher but the staff member ive been dealing with, refused to tell me their name due to it being "unfair" as itll harm their monthly ratings.
Save yourself time and effort and go somewhere else to hire vehicles.
YOU SHOULD BE BETTER ENTERPRISE...