The Tanning Shop Cheltenham

Lovely girl on reception nice tan
Apr 27th, 2023

Services: Spray tanning, Tanning
Mar 25th, 2023

Jun 12th, 2022

Service: Tanning
May 4th, 2022

I have used the beds here for the last few weeks and I had a great experience however, when I visited on 06/04/22 I was asked to use a bed downstairs. I booked for 10 mins (usually what I would book) The problem I had was that it was actually cold on the body and hot on the face. I checked all the settings but it was actually so cold that I left after 8 minutes. I left and mentioned to the lady on reception that I think it may not be working and explained what happened. She instantly became defensive saying that that is how the beds are and that they gradually heat. I understand what she meant but this was actually cold after 8 mins. I said this and she said its because the room is bigger. I felt I completely wasted my money and she shouldve checked this for me and offered a refund. Unfortunately I didnt have time to argue as I needed to get back to work but I left feeling very annoyed at the situation and how it was dealt with. Service: Tanning
Apr 18th, 2022