Norwood Arms

May 3rd, 2023

Apr 29th, 2023

Very disappointing. Booked a table for 6 people at 6.30. It was very quiet when we arrived. Nobody came to take our drinks order so we ordered at the bar. Only 2 menus on the table for 6 of us. Ordered food through waitress who did not read back our order but did return 5 minutes later to check side required with lamb shank. Starters arrived, no problem but when it came to mains one meal was totally forgotten. Was offered some chips to keep me going to be told 5 minutes later that the kitchen was too busy and they couldn't give me chips. Offered a drink instead. When missing meal finally came it was only a small piece of salmon that looked like it had been chewed at one end. We were going to order desserts but no one came to a) check if everything was ok or b) if we wanted anything else. Tried to get more drinks from the bar but queue was huge. Gave up, paid the bill and left. With so many other options will not be returning or recommending The Norwood. Only positive was the attitude of one of the members of staff who was very apologetic and knocked the cost of the salmon off the bill. Sorry, we didn't get her name possible the manager. Such a shame as could be a really nice place. More staff and training required.
Apr 16th, 2023

Going to buy this pub when I win the lottery. Until then it'll be my favourite pub in the whole country.
Apr 13th, 2023

Visited Bank Holiday Sunday, large party of us, food was decent and the service was really good
Apr 8th, 2023