Up Hatherley Post Office

The best post office in Cheltenham the staff are always very helpfull
Dec 27th, 2021

Last night I went to our local post office to send my mum parcel abroad (Iran) which I do normally do every months,but this is the new local post office which I start as I moved to my flat. After lady great greeting ask me to put the parcel on scale as i did what I have been told, after offer me her expensive services which I rejected, I ask her my economy service which I normally chose then Ask me twice what is inside I patiently asnwered both times, it's jumpers and chocolate . Then the one gentleman who was in background on commented, we can't send clothes to Iran and I was "parden!" I have sent it 10ays ago, and she insisted it's a new rules. I take my parcel then I said I am going to another post office which she insisted don't go other as they don't accept it!? I was entirely confused with the service and I thought myself there is a lack of essential information about their jobs. If it wasn't my normal job to send away I trusted them and back home image the elderly people face of this irresponsible people what they should do. I already filled the royal mail complain form. I want to support their jobs on this branch but when they do not want support they lose their job. I have sent my item to my mum in Iran today on Brockworth, Gloucester where I work.
Sep 27th, 2021

Very friendly and helpful staff. Thank you for your excellent service.
Sep 18th, 2021

Excellent friendly service. I try and use this local branch as much as possible to keep it open. Always lovely staff in here
Aug 12th, 2021

Friendly and guick service responded.
Jul 18th, 2021