Savills Cheltenham Estate Agents

We bought a property via Savills Cheltenham. Omer did a stellar jobthroughout the sales process. He was very proactive, efficient, and had all the information, facts and nuances of the property that we were viewing. Omer organized timely viewings and came prepared with information to hand. During the sales process he liaised with multiple parties to ensure completion was done on time and dealtwith any blockers in a very prompt proactive manner. Even afterthe sales, he continues to help us with any furtherinformation on the property. Omer's great work ethics, professionalism has definitelyenhanced our impression about Savills as a company. We were very impressed by Omer and highly recommendhim.
Mar 20th, 2023

Spoken to a gentleman on the phone asking a genuine question and to be quite frank, he was very rude. Not impressed.
Mar 4th, 2023

Worst experience I have every had with an estate agent. Asked them to value a property arranged a day and time. I waited one hour over the agreed time but the agent didn't show up. Called the Savills office and they apologised. He turned up the next day and said he would send me the valuation within 24 to 48 hours. A week later I call his office but he then refused to tell me his valuation, very bizarre.
Jan 24th, 2023

We bought a property in Cheltenham in September and cannot thank Savills Cheltenham enough for ensuring our chain didnt collapse. Chris was proactive, friendly, professional, and generally a joy to work with. And the lovely gift on moving day was the cherry on top! We highly recommend them and will certainly use them if we ever need to sell.
Oct 19th, 2022

Bought through Savills and that was fine. Ian who does the viewings is very helpful and Sophia in the office was great too. THEN we rented the flat out with Savills which we wont be doing again. Poor service from multiple people in the run up to the start of the tenancy and this continues now. The cost for services they quoted were extortionate for the work that needed to be done, ie cleaning and some odd jobs. The service has not improved much now the tenant has moved in with maintenance jobs not being sorted promptly and rent not being paid across in a timely manner. Im sure there are far better letting agents in Cheltenham and wouldnt recommend Savills because of their name.
Oct 17th, 2022