Havana's Burgers and Shakes (Cheltenham)

My bf accidentally dropped our order on the floor of the shop as the server was holding out the cup holders edges so he grabbed it from the middle (the only place to hold due to her holding instead of placing on the counter). He came out with 1/4 of each of our milkshakes that dont even taste very good anyway as its very thin and the chocolate sauce around the cup tastes cheap. He was not offered a replacement, only looks of annoyance at having to clean it up, had they offered to remake them he would have gladly cleaned the mess himself. I suggest placing them on the counter for customers to pick up or not putting them in a flimsy drinks holder. not my first bad experience here I would have expected it to have improved since 2014 but I guess not.
Apr 30th, 2023

Jan 5th, 2023

Please please dont bother I really dont know how they are in business there is no option to upload the pictures you would be so shocked if you seen them no words for the atrocity they sent out
Dec 25th, 2022

Awesome
Dec 18th, 2022

Had a shake from here yesterday. Cost was 5. One of the worst shakes I have ever had. Cheap ice cream used and not enough put in shake. Should not be charging more then 2 for shake of this standard. Save your money and get shake from McDonalds.
Dec 10th, 2022