Units Online

Units Online
  • CHELSTON BUSINESS PARK, 5c Castle Rd
    Chelston, eng TA21 9JQ
  •   (182) 366-5817

Hours

Thursday:
8:30 AM - 8:30 AM
Friday:
8:30 AM - 8:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 8:30 AM

Chamber Rating

4.3 - (8 reviews)
6
0
1
0
1
Read Our 8 Reviews

Chamber Rating

4.3 - (8 reviews)
6
0
1
0
1
  • J H

    Good product, poor service. I'll never order a kitchen online again... my fitter had to do a number of modifications to get the units to fit and we had to buy more items as he did not have enough to complete it... once they had the order all customer care disappeared. Maybe I have just been unlucky, but I'd recommend checking everything with a professional/fitter before ordering.
    Jul 4th, 2022

  • Harrybmipmop gaming


    Mar 12th, 2022

  • Claire Charlwood

    Love love love our new kitchen! Amazing quality and a fantastic price. Bob was a great help throughout would definitely recommend
    Mar 1st, 2022

  • Stuart Vincent

    Not sure why there are these recent bad reviews. I have been using units online/ mayflower kitchens for about 6 years now. I have purchased 7 kitchens from them over this time and always found them to be excellent. Tony has always been prompt with the quotes and questions. Maybe the people who have left theses reviews don't know what they're ordering or how they're fitted? If you know what you are doing and know what to order you won't be disappointed. I have left this review as I don't like to see really decent people get bad reviews they don't deserve. I will continue to use units online as in my 35 years of being in the building industry, I have found them to be the best by far. Thanks again for your last delivery, spot on time and your driver is a top man!
    Mar 2nd, 2023

  • Rachel Spiers

    AVOID I don't usually write reviews but I'm writing this as I hope to deter people from having the same terrible experience as me. Our doors were delayed due to being faulty numerous times and this issue continued for 3 months. Now, I know this was the fault of the manufacturer(TKC) however, Units online (also known as Mayflower) were totally incompetent when it came to dealing with this. In summary : -Once they had my money, their foot came completely off the pedal (lack of comms with both myself and the manufacturer) -I had no choice but to manage it directly with the manufacturer myself (since May, I've not once been contacted by them to see if I need any support. For all they know I could still be waiting for the kitchen! To get this sorted was a full time job) -Suggested workarounds/shortcuts whixh mewnt extra time required by the fitter and some which would have meant a potentially damaged kitchen at the end of it. -Backtracking on promised compensation for the delay to the tradesmen which I've had to pay out of my own pocket. The list goes on. It's been so stressful, and due to the delays, I ended up having my baby right in the middle of the fitting. Units online/Mayflower have since responded to my compensation request with a big fat ZERO. Only what they believe to be their legal rights within their Ts &Cs to pay nothing. This company takes your money and then washes it's hands free of any responsibility.
    Dec 13th, 2022

Read Our 8 Reviews

About
Units Online

Units Online is located at CHELSTON BUSINESS PARK, 5c Castle Rd in Chelston, England TA21 9JQ. Units Online can be contacted via phone at (182) 366-5817 for pricing, hours and directions.

Contact Info

  •   (182) 366-5817

Questions & Answers

Q What is the phone number for Units Online?

A The phone number for Units Online is: (182) 366-5817.


Q Where is Units Online located?

A Units Online is located at CHELSTON BUSINESS PARK, 5c Castle Rd, Chelston, eng TA21 9JQ


Q What is the internet address for Units Online?

A The website (URL) for Units Online is: https://www.unitsonline.co.uk/


Q What days are Units Online open?

A Units Online is open:
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 8:30 AM


Q How is Units Online rated?

A Units Online has a 4.3 Star Rating from 8 reviewers.

Hours

Thursday:
8:30 AM - 8:30 AM
Friday:
8:30 AM - 8:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 8:30 AM

Ratings and Reviews
Units Online

Overall Rating

Overall Rating
( 8 Reviews )
6
0
1
0
1
Write a Review

J H on Google

image Good product, poor service. I'll never order a kitchen online again... my fitter had to do a number of modifications to get the units to fit and we had to buy more items as he did not have enough to complete it... once they had the order all customer care disappeared. Maybe I have just been unlucky, but I'd recommend checking everything with a professional/fitter before ordering.


Harrybmipmop gaming on Google

image


Claire Charlwood on Google

image Love love love our new kitchen! Amazing quality and a fantastic price. Bob was a great help throughout would definitely recommend


Stuart Vincent on Google

image Not sure why there are these recent bad reviews. I have been using units online/ mayflower kitchens for about 6 years now. I have purchased 7 kitchens from them over this time and always found them to be excellent. Tony has always been prompt with the quotes and questions. Maybe the people who have left theses reviews don't know what they're ordering or how they're fitted?
If you know what you are doing and know what to order you won't be disappointed. I have left this review as I don't like to see really decent people get bad reviews they don't deserve.
I will continue to use units online as in my 35 years of being in the building industry, I have found them to be the best by far. Thanks again for your last delivery, spot on time and your driver is a top man!


Rachel Spiers on Google

image AVOID
I don't usually write reviews but I'm writing this as I hope to deter people from having the same terrible experience as me.
Our doors were delayed due to being faulty numerous times and this issue continued for 3 months. Now, I know this was the fault of the manufacturer(TKC) however, Units online (also known as Mayflower) were totally incompetent when it came to dealing with this. In summary :
-Once they had my money, their foot came completely off the pedal (lack of comms with both myself and the manufacturer)
-I had no choice but to manage it directly with the manufacturer myself (since May, I've not once been contacted by them to see if I need any support. For all they know I could still be waiting for the kitchen! To get this sorted was a full time job)
-Suggested workarounds/shortcuts whixh mewnt extra time required by the fitter and some which would have meant a potentially damaged kitchen at the end of it.
-Backtracking on promised compensation for the delay to the tradesmen which I've had to pay out of my own pocket.
The list goes on. It's been so stressful, and due to the delays, I ended up having my baby right in the middle of the fitting.
Units online/Mayflower have since responded to my compensation request with a big fat ZERO. Only what they believe to be their legal rights within their Ts &Cs to pay nothing.
This company takes your money and then washes it's hands free of any responsibility.


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Overall Rating

Overall Rating
( 8 Reviews )
6
0
1
0
1

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