Chelsfield Express Dry cleaners

AVOID this dry cleaners at all cost. I will not recommend anyone to go to this dry cleaners. I took my dress (new and worn for one evening) to be dry cleaned but it came back not fresh smelling and covered in water marks. Following my compliant of this they tried to fix their error but the dress came back in worst condition covered in fabric snags and old and tired looking. This place is very unprofessional and rude. They denied any responsibility of a poor and defective job.
Apr 14th, 2022

Do not use this business if you want clothes dry cleaning. I took in a white dress. They accepted it and assured me it would be ready within four days. In the end it took two weeks because it had to be sent away. When eventually I got it back it didnt look cleaned. We then discovered that the lapels had been stitched up. When we undid them we found that they had damaged the material and were trying to hide it. Absolutely disgusted with their duplicitous behaviour and will never use them again.
Jul 2nd, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Jan 20th, 2021

My grandad went to drop a jacket and a scarf for a dry clean. He paid for it there and then at 24. He said to me it seemed very expensive to be charged this much, i agreed. I went there to speak to the owner and requested to see their price list for which i was told "we dont have one". He then said, the scarf cost 10 and the jacket 14 because the scarf is cashmere, its not, its wool. He then said oh sorry its because of the length, to which I replied, its the normal length. He then admitted it costs 4.50. Do not use this place they are scam artists!!
Nov 17th, 2020

I took in a coat with a broken zip and received an exceptional level of service - the lady said that she would try to fix my coat for free. She kept me updated and I ended up with a new zip at no charge. She even fixed a rip in the liner of the coat. Will definitely recommend and use again!
Jul 27th, 2020