D F S
Chamber Rating
-
paul reece
Mar 9th, 2023 -
Z K
Placed an order in October with a date for my furniture to arrive at the distribution centre in the first week of December 2022, however it didn't arrive until Christmas Eve. I spoke to someone and explained I would be going away in January and would require the delivery to be made after I was back - which was fine. Had another call today from a very rude woman working for DFS, telling me that my sofas were going to be sent back if I don't agree to have my furniture delivered by the 19th January 2023. She obviously lacks in customer service skills and lacks basic listening skills because she wasn't allowing me to explain the situation, instead kept interrupting me. Please provide training to staff before you allow them to deal with customers in person and over the phone!
Jan 16th, 2023 -
alan dabell
Good helpful staff
Oct 24th, 2022 -
EL Vis
Aug 13th, 2022 -
&Knuckles101
May 5th, 2022
Contact Info
- (124) 535-8461
Questions & Answers
Q What is the phone number for D F S?
A The phone number for D F S is: (124) 535-8461.
Q Where is D F S located?
A D F S is located at 16-18 Tattersall Way, Chelmsford, eng CM1 3UB
Q What is the internet address for D F S?
A The website (URL) for D F S is: https://www.dfs.co.uk/
Q How is D F S rated?
A D F S has a 3.1 Star Rating from 7 reviewers.
Ratings and Reviews
D F S
Overall Rating
Overall Rating
( 7 Reviews )paul reece on Google
Z K on Google
Placed an order in October with a date for my furniture to arrive at the distribution centre in the first week of December 2022, however it didn't arrive until Christmas Eve. I spoke to someone and explained I would be going away in January and would require the delivery to be made after I was back - which was fine. Had another call today from a very rude woman working for DFS, telling me that my sofas were going to be sent back if I don't agree to have my furniture delivered by the 19th January 2023. She obviously lacks in customer service skills and lacks basic listening skills because she wasn't allowing me to explain the situation, instead kept interrupting me.
Please provide training to staff before you allow them to deal with customers in person and over the phone!
alan dabell on Google
Good helpful staff
EL Vis on Google
&Knuckles101 on Google