Hanci Turkish Restaurant
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Suite E, Imperial House, Victoria Rd
Chelmsford, eng CM1 1NY - (124) 569-7070
Hours
Chamber Rating
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Cameron Fraser
Great food and great service definitely recommend
Mar 7th, 2022 -
One World Different Times
Most amazing food, very very good service, lovely music, and really good value for money. (Food is made completely fresh)
Jan 17th, 2022 -
Sasha Horky
I am absolutely appaled by the customer service of this establishment as well as the portion sizes if i could leave 0 stars i absolutely would. I ordered 3 meals and a side dish, when they arrived they were cold and dry and the mixed shish combination portion was horrendous... 16 for 4 pieces of meat... i contacted the establishment to query on the size and temperature and was laughed at and informed that no one else has ever complained. I asked if there was anything that we could do as the portion etc was inadequate, again I was laughed at and informed that they would do nothing as they were the cheapest establishment for the portion sizes in the area - a statement that could no be more falsified and they were going to hang up. I explained that was unprofessional and I will be complaining and they then proceeded to hang up. I would not recommend this establishment and will be promoting other establishments in its place. Disappointing experience to say the least. *Response to owner* I find your response disappointing you have completely ignored the conduct of your staff members and instead of resolving any of the complaints you have blamed others and made childish accusations. I highly doubt my deliveroo driver opened up my meal to remove one piece of meat. Also even with one extra piece of meat was there that was not 300+ grams and definitely not the cheapest in the areas. The meat from all three dishes was dry which could not be blamed on the driver as I have seen at least five other reviewers claim the same without even searching. Instead of addressing the situation you have become defensive and immature. I have been reviewing establishments for years and will continue to inform people of experiences so that they don't make the same mistakes.
Jan 5th, 2022 -
fun tv
mezes and mix grills were perfect.meat was very tasty and juicy.Thanks to owner and the Chef
Dec 1st, 2021 -
Matt
Sep 16th, 2021
Contact Info
- (124) 569-7070
Questions & Answers
Q What is the phone number for Hanci Turkish Restaurant?
A The phone number for Hanci Turkish Restaurant is: (124) 569-7070.
Q Where is Hanci Turkish Restaurant located?
A Hanci Turkish Restaurant is located at Suite E, Imperial House, Victoria Rd, Chelmsford, eng CM1 1NY
Q What is the internet address for Hanci Turkish Restaurant?
A The website (URL) for Hanci Turkish Restaurant is: https://hanci.co.uk/
Q What days are Hanci Turkish Restaurant open?
A Hanci Turkish Restaurant is open:
Friday: 5:00 PM - 5:00 PM
Saturday: 5:00 PM - 5:00 PM
Sunday: 4:00 PM - 4:00 PM
Monday: Closed
Tuesday: 5:00 PM - 7:00 PM
Wednesday: 5:00 PM - 5:00 PM
Thursday: 5:00 PM - 5:00 PM
Q How is Hanci Turkish Restaurant rated?
A Hanci Turkish Restaurant has a 4.6 Star Rating from 162 reviewers.
Hours
Ratings and Reviews
Hanci Turkish Restaurant
Overall Rating
Overall Rating
( 162 Reviews )Cameron Fraser on Google
Great food and great service definitely recommend
One World Different Times on Google
Most amazing food, very very good service, lovely music, and really good value for money. (Food is made completely fresh)
Sasha Horky on Google
I am absolutely appaled by the customer service of this establishment as well as the portion sizes if i could leave 0 stars i absolutely would. I ordered 3 meals and a side dish, when they arrived they were cold and dry and the mixed shish combination portion was horrendous... 16 for 4 pieces of meat... i contacted the establishment to query on the size and temperature and was laughed at and informed that no one else has ever complained. I asked if there was anything that we could do as the portion etc was inadequate, again I was laughed at and informed that they would do nothing as they were the cheapest establishment for the portion sizes in the area - a statement that could no be more falsified and they were going to hang up. I explained that was unprofessional and I will be complaining and they then proceeded to hang up. I would not recommend this establishment and will be promoting other establishments in its place. Disappointing experience to say the least.
*Response to owner*
I find your response disappointing you have completely ignored the conduct of your staff members and instead of resolving any of the complaints you have blamed others and made childish accusations.
I highly doubt my deliveroo driver opened up my meal to remove one piece of meat. Also even with one extra piece of meat was there that was not 300+ grams and definitely not the cheapest in the areas.
The meat from all three dishes was dry which could not be blamed on the driver as I have seen at least five other reviewers claim the same without even searching.
Instead of addressing the situation you have become defensive and immature. I have been reviewing establishments for years and will continue to inform people of experiences so that they don't make the same mistakes.
fun tv on Google
mezes and mix grills were perfect.meat was very tasty and juicy.Thanks to owner and the Chef
Matt on Google