HSS Hire - Chelmsford

HSS Hire - Chelmsford

Hours

Saturday:
8:00 AM - 8:00 AM
Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 7:30 AM
Thursday:
7:30 AM - 7:30 AM
Friday:
7:30 AM - 7:30 AM

Chamber Rating

3.9 - (8 reviews)
3
3
1
0
1
Read Our 8 Reviews

Chamber Rating

3.9 - (8 reviews)
3
3
1
0
1
  • Lewis Charlton

    On Thursday 24th November I reserved and paid for a hire ladder for Monday 28th. At 8:10am on Monday 28th they called me to notify me that they don't have the ladder. Why does it take 4 days to realise and notify the customer. Went to Jewson in stead and they were excellent.
    Nov 26th, 2022

  • Stuart Mcclean


    Feb 28th, 2020

  • Michael Shelley

    100% to them
    Feb 23rd, 2020

  • JonnyO


    Aug 3rd, 2019

  • Jack Eaton

    Terrible customer service - AVOID I really would urge anyone considering hiring from HSS to research local alternatives. I had an absolutely appauling experience trying to hire a micro excavator with them. I booked the digger only for it not to show up and they didn't even bother contacting me to tell me so I found out only when I called to enquire after it was 90 minutes late. The service from the Chelmsford branch was without doubt the worst customer service I have experienced in any industry they basically didn't care and offered no solutions until I complained. The second time I had it hired it was 2 hours late despite promises from the regional manager Emma and multiple calls from me where I was given incorrect information. I'm still waiting for their other manager to call me to discuss my complaint 2 weeks later. There are far better local firms to use so please do some research and don't use HSS.
    Jan 24th, 2020

Read Our 8 Reviews

About
HSS Hire - Chelmsford

HSS Hire - Chelmsford is located at Unit 4 Bilton Rd in Chelmsford, England CM1 2UP. HSS Hire - Chelmsford can be contacted via phone at (124) 565-8127 for pricing, hours and directions.

Contact Info

  •   (124) 565-8127

Questions & Answers

Q What is the phone number for HSS Hire - Chelmsford?

A The phone number for HSS Hire - Chelmsford is: (124) 565-8127.


Q Where is HSS Hire - Chelmsford located?

A HSS Hire - Chelmsford is located at Unit 4 Bilton Rd, Chelmsford, eng CM1 2UP


Q What is the internet address for HSS Hire - Chelmsford?

A The website (URL) for HSS Hire - Chelmsford is: https://www.hss.com/hire/find-a-branch/east-anglia-and-essex/chelmsford?utm_source=google&utm_medium=organic&utm_campaign=local


Q What days are HSS Hire - Chelmsford open?

A HSS Hire - Chelmsford is open:
Saturday: 8:00 AM - 8:00 AM
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 7:30 AM
Thursday: 7:30 AM - 7:30 AM
Friday: 7:30 AM - 7:30 AM


Q How is HSS Hire - Chelmsford rated?

A HSS Hire - Chelmsford has a 3.9 Star Rating from 8 reviewers.

Hours

Saturday:
8:00 AM - 8:00 AM
Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 7:30 AM
Thursday:
7:30 AM - 7:30 AM
Friday:
7:30 AM - 7:30 AM

Ratings and Reviews
HSS Hire - Chelmsford

Overall Rating

Overall Rating
( 8 Reviews )
3
3
1
0
1
Write a Review

Lewis Charlton on Google

image On Thursday 24th November I reserved and paid for a hire ladder for Monday 28th. At 8:10am on Monday 28th they called me to notify me that they don't have the ladder. Why does it take 4 days to realise and notify the customer. Went to Jewson in stead and they were excellent.


Stuart Mcclean on Google

image


Michael Shelley on Google

image 100% to them


JonnyO on Google

image


Jack Eaton on Google

image Terrible customer service - AVOID
I really would urge anyone considering hiring from HSS to research local alternatives. I had an absolutely appauling experience trying to hire a micro excavator with them. I booked the digger only for it not to show up and they didn't even bother contacting me to tell me so I found out only when I called to enquire after it was 90 minutes late. The service from the Chelmsford branch was without doubt the worst customer service I have experienced in any industry they basically didn't care and offered no solutions until I complained. The second time I had it hired it was 2 hours late despite promises from the regional manager Emma and multiple calls from me where I was given incorrect information. I'm still waiting for their other manager to call me to discuss my complaint 2 weeks later. There are far better local firms to use so please do some research and don't use HSS.


Load More Reviews

Overall Rating

Overall Rating
( 8 Reviews )
3
3
1
0
1

Write a Review

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