Homegroup

I was happy till my floor has dipped in around the skirting and nobody coming out to fix it. I don't ask for alot just want the floor to be fixed so I don't fall through tbh.apparently all too much to ask.also door inners falling out. UPDATE: floor was fixed but the contractor and the person that was called out to do the job told me two different things. And now if it ain't a repair issue , now I got a harassment issue where I can't be left alone and have privacy. And be left alone to get on with my life.apparently I'm the latest gossip and i have to tread on eggshells.
Apr 30th, 2023

Awful awful landlord. Takes your service charge and doesnt even provide gardening or repairs anything. Left a fire door broken for a month next to a wheel chair users flat. They do not care about people. IF YOU CAN STAY AWAY!!!!!!
Jul 25th, 2021

Multiple failures in finishing of their properties mostly inside. Reported with photos and in writing they did eventually reply but just about two years later still works not completed and extremely bad workmanship in painting amongst other items.never buy a new build from Homegroup and Hill (contractors that they hired to build their new homes) they are not great either. It is a shame really as the architecture is quite good but workmanship and customer services following disaster.
Jul 10th, 2021

terrible housing association first of all, I suffered a house fire as a direct result of the cowboy contractor traders. This was then covered up by one of the employees who has since left. I was left homeless for months, when a property became available, I was moved in quickly. The home was meant to be made good some paint work to the doors and windows. The kitchen didnt me health and safety standards and I was promised this would all be done 5 years later I am still struggling with these people. The housing managers are malicious, and they discriminate against people. I have been living in disrepair with black mould issues, heat loss issues, security issues, and not to mention the kitchen and bathroom does not meet the standard health and safety regulations. On top of that this company has been committing fraud for an extended period of time by charging for a service, that they were not providing. When this was called out, they offered a small goodwill gesture payment, which did not even cover 10% of the money. We paid. When address with the company again play increase our service charge and decrease the service we were set to receive. Terrible!!!
Jan 30th, 2023

If I could put no stars I would. The company as a landlord are awful. 90% contractors are cowboys. Been in my house 3 years and I have had more issues here than I had in my old house that I lived in for over 20 years. We have had loads of water leaks 4 being on the same pipe bringing down the ceiling and been left to repair properly ourselves. Workman telling me thay can't take their rubbish away from repairs as they have no waste licence. Gas leak that we found ourselves and had to have cadet come out to repair and needed a new gas metre. The house is only 4 years old. Had scaffolding up for 6 weeks cause the workman couldn't clip the guttering that was hanging off back up on a ladder because of health and safety issues. They had to put scaffolding up that was there for 6 weeks so couldn't park our car anywhere just to have it taken down without the work being done so I had to do that myself. They then put the scaffolding up in my neighbours garden leaving it there for a further 5 weeks which he took down himself being a scaffolder. When we first moved in they put a new toilet in that was too small and kept coming off the wall it took 18 months for them to put the correct toilet in. Had to have a new back door fitted as water was coming through and the drainage gully that they fitted to try and solve the problem wasn't connected to anything. Could go on but do not want to waste anymore of my time on this company. Can't wait to move out. My advice stay well away from this association.
Jan 6th, 2023