Beauchamp House Surgery

Honestly it just gets worse and worse. Spend hours in their queue system whenever you want an appointment After finally getting through and arranging for a prescription to be sent to Tesco pharmacy for collection the next day, it hasnt even been put through Call back reception and they say sorry you need to see a gp No attempt to contact me and let me know. Not my job mate Gone so far downhill
Mar 27th, 2023

The Surgery says to call exactly at 8 to book an appointment, how is that for everyone calling at 8 and trying to get an appointment? Do they employ fifty people to answer the phone at 8 am? No surprises when you call at 8 am, you are on a queue above thirty on the call!! I am not sure what form of logic this operation is based on. Moreover, it has been cases before that I have called and in position one in the queue has waited nearly one hour.
Mar 14th, 2023

Extremely ignorant team. They will leave you to die but will never call back.
Jan 16th, 2023

Basically if it doesnt hurt deal with it.Very unprofessional and unhelpfulPlease dont rely on thempitty we pay taxes and get treated like this
Oct 16th, 2022

From the receptionists to the GPS and nurses great great experiences everytime! Being able to call and request a call back so I can get on with my work knowing I'll get a call when they are available is brilliant! When I moved to Chelmsford i was mentally very poorly if it wasn't for the amazing Dr I saw I wouldn't be here. And every health issue I have had since had been dealt with with the best care and haste. Asking for repeat prescriptions by email is so handy too! The amazing nurses who give me my injections every few months are so friendly and helpful! The receptionists are very friendly and always welcoming I hope I never have to change drs!
Aug 25th, 2022