County Motor Works Vauxhall

Brought a new car here today fantastic showroom staff very pleasant.
Apr 29th, 2023

Fantastic service from Brady Benson now driving my fabulous Vauxhall Mokka. Always received excellent service from County Motors. Thank you
Apr 26th, 2023

First time buyer, had Florence, really helped with process and was really accommodating. Lovely customer service.
Apr 26th, 2023

Just picked up my new car!! Im a first time buyer without the help of my parents, Brady sat down with me and took me step by step on different options on finance and what I could get for my budget. He will was very helpful and even sat in the car with me and talked through all the features and connected the car to my phone.
Apr 23rd, 2023

Visited the Chelmsford site yesterday afternoon (30/04) with my partner to look for a used Mokka, We spent a good 10 minutes on the forecourst looking at a couple that we were interested in. No staff outside on the forecourt and there were a number of potential customers milling around. Went inside to find no staff on the shop floor either, was seen by 3 members of staff hiding in the offices as the back and after 5 minutes standing around not one of them aknowledged our presense, even tho they had clearly seen us waiting. As we went to leave one of them finally appeared and asked if we wanted something? Told him that he'd taken to long to see us and that we were leaving, to which his resonse was "whatever" I hope this is just a blip in customer service either that or all these 5 star reviews are fake, but rest assured we will be taking our business elsewhere. We will also be conacting the mangement tomorrow to lodge a formal complaint as that level of contempt is disgusting. Cannot give zero stars otherwise would have been zero stars all round
Apr 29th, 2023