Giant Chelmsford

After coming off my bike due to mechanical failure I went into their shop for the 1st time on Saturday afternoon with an out of shape wheel and a missing part for my bike. They were flat out with work but took the time and sourced me the correct part which had caused my mechanical failure. I left my wheel with them to repair they said if they got time they would get it fixed. I really wanted to go for another ride out as it was a bank holiday. 2 hours later I got a phone call to say it was all done. They were so efficient and incredibly helpful, they couldnt do enough to help. I would highly recommend this place and I wouldnt go anywhere else. So honest, helpful and trust worthy
Apr 29th, 2023

I popped in last week because I needed to figure out how to use a folding bike , the guys were so helpful , made the bike roadworthy quickly and helped me understand the logistics of the bike - they didnt even charge me and we had a laugh as they sorted it out - top guys - when I replace Ill be going there - so nice to meet helpful and nice people - thanks !
Feb 16th, 2023

Feb 10th, 2023

The best bike shop in Chelmsford in my opinion, (after some phone calls and visits to others in the area)the staff helped me with all the extra parts for my sons bike and they built it professionally and quickly the staff were super helpful and kept me up-to-date on anything that i needed to finish the bike awesome shop.
Feb 7th, 2023

Unbelievable service. Friendly, knowledgeable, no sales push, bid selection of gear and they go out of their way to help you. Ive been in there on various occasions and each time I was more than satisfied with the service received. Well done Giant Chelmsford!!
Jun 27th, 2022